Customer Experience Coordinator

1 week ago


Exeter, Devon, United Kingdom CV-Library Full time
About the Opportunity

We have an exciting opportunity for a Customer Experience Coordinator to join our team in Exeter. This role involves building strong relationships with clients, understanding their needs and preferences, and developing tailored solutions to meet their requirements.

Job Description
  • As a Customer Experience Coordinator, you will be responsible for developing and maintaining relationships with clients, identifying new business opportunities and implementing strategies to drive growth.
  • You will work closely with the sales team to understand client needs and preferences, and develop tailored solutions to meet their requirements.
Required Skills and Qualifications
  • A minimum of 6 weeks training is provided to ensure you are fully supported by the team and wider organisation.
  • You will have awesome problem-solving skills, as each client has unique requirements.
  • Previous experience in a customer-facing role is not necessary, as on-site training, workshops, coaching and industry qualifications are provided.
  • You will have a passion and entrepreneurial mindset, which has driven many successful business opportunities within the company.
Salary and Benefits
  • The salary for this position is approximately £25,000 per year.
  • You will receive 22 days holiday, increasing to 27 days through service (plus bank holidays).
  • Access to a Healthcare Cashplan, which gives you access to 17 different benefits, all paid for by the company.
  • Excellent training and development schemes with accelerated career progression.
  • Company-funded CII professional qualification.
  • Enhanced maternity & paternity policies.
  • Cycle to work loan scheme available to all employees.
  • Discount on gym membership across the UK - national and local gyms included.
  • Access to hundreds of high-street retailer discounts through our reward and recognition platform.
  • Employee Assistance Programme (EAP) to support employees outside of work.


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