Dispute Resolution Specialist Role

5 days ago


Tamworth, Staffordshire, United Kingdom Arthur J. Gallagher Full time

Are you a motivated and organized individual looking for a new challenge?

We are seeking a talented Recovery Claims Handler to join our team at Arthur J. Gallagher.

In this role, you will be responsible for managing a portfolio of claims, working closely with clients and stakeholders to achieve efficient resolution and deliver excellent customer service.

Key Responsibilities:

  • Conduct thorough investigations into claims, gathering relevant information and identifying potential issues.
  • Communicate effectively with clients, third parties, and internal stakeholders to negotiate settlements and resolve disputes.
  • Manage multiple claims simultaneously, prioritizing tasks and deadlines to ensure timely resolution.
  • Maintain accurate records and documentation, adhering to regulatory requirements and company policies.

Requirements:

  • Demonstrated experience in claims handling, preferably in a similar role within the insurance industry.
  • Strong communication and interpersonal skills, with the ability to build rapport with clients and stakeholders.
  • Familiarity with case management systems and other relevant software.

Salary and Benefits:

  • A competitive salary: £45,000 per annum.
  • A comprehensive benefits package, including minimum 25 days holiday, plus bank holidays, and the option to 'buy' extra days.
  • Opportunities for professional development and career advancement.


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