Applications Support Specialist

6 days ago


London, Greater London, United Kingdom Macquarie Bank Limited Full time

At Macquarie Bank Limited, we are seeking an experienced Applications Support Specialist to join our Post Trade Technology team. This is a critical role that requires technical expertise and excellent communication skills to ensure the seamless operation of our settlement processes.

About the Role

The successful candidate will be responsible for supporting critical applications, including trade confirmations, invoicing, and margining. They will translate technical language into business terminology and leverage their analytical skills to address user queries, manage system alerts, and handle application incidents.

What You'll Need
  • 3+ years of experience in the financial industry, focusing on middle and back-office platforms in a UNIX and Windows environment
  • Proven background in proactive problem identification and solution implementation
  • Demonstrated experience writing SQL queries and interacting with databases (e.g., SQLServer and PostGres)
  • Good knowledge of support tools (e.g., Helix, Grafana, Jira) for Monitoring/Incident/Change/Problem management
  • An understanding of technology platforms, such as Calypso, Finastra (Global Pay Plus), Solace, and AWS
About Our Benefits

We offer a competitive salary range of $80,000 - $110,000 per annum, depending on experience, as well as hybrid and flexible working arrangements. Our benefits package includes one wellbeing leave day per year, minimum 25 days of annual leave, paid volunteer leave, and donation matching. We also provide a range of benefits to support your physical, psychological, and financial wellbeing.

We are committed to providing a working environment that embraces diversity, equity, and inclusion. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including color and ethnic or national origins), religion or belief.



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