MIS Analyst

1 month ago

Cannock, Staffordshire, United Kingdom Capita Full time

About the Role

We are seeking a highly skilled MIS Analyst to join our team at Capita. As a key member of our team, you will be responsible for leading on the overall day-to-day management of SLA Online, including setting up all SLA products and services for annual product refresh, leading on a biennial rollover of existing SLAs, and providing analytical support for the business working with both qualitative and quantitative data.

Key Responsibilities

  • Leading on overall day-to-day management of SLA Online in its entirety
  • Leading on setting up all SLA products and services for annual product refresh
  • Leading on a biennial rollover of existing SLAs
  • Providing analytical support for the business working with both qualitative and quantitative data
  • Managing creation of new accounts, especially from maintained settings to academy settings
  • Supporting business with marketing and sales campaigns
  • Contributing to business improvement by reviewing, suggesting, and implementing change to the SLA Online system and process

Requirements

  • Good IT skills ideally in Word, Excel, and Outlook
  • Good communication skills
  • Education sector background but not essential
  • Ability to learn and use bespoke IT systems i.e., SLA Online
  • Flexible with the demands of the team and overall business
  • Have data administration skills to understand how to access and manage data required to support the business and its analytical requirements on a day-to-day basis

About Us

Capita is a joint venture company between Capita and Staffordshire County Council and has supported educational establishments across England to improve outcomes since 2013. 'Excellence in education' is the heart of our business. Our passion is inspiring futures and improving outcomes for children, young people, and adults. We work in partnership with schools, academy trusts and Local Authorities to provide specialist expertise, ensuring every child and young person receives a good education, is in a safe and healthy environment, and is given expert guidance to realise their full potential.

What's in it for you?

  • Salary of £26,500
  • The role is Hybrid - opportunity to work flexibly from home
  • Parking available onsite with Canteen
  • 23 days' holiday (rising to 27) with the opportunity to buy extra leave
  • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
  • Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more
  • Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel, and technology
  • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

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