MIS Analyst

2 months ago

Cannock, Staffordshire, United Kingdom Capita Full time

About the Role

This is an exciting opportunity to join Capita as a MIS Analyst - Data Management Specialist, where you will play a key role in the day-to-day management of SLA Online. As a Business Analyst, you will be responsible for leading on the setup and maintenance of SLA products and services, as well as providing analytical support to the business.

Key Responsibilities

  • Lead on the overall day-to-day management of SLA Online, ensuring seamless operation and optimal performance.
  • Develop and implement data management strategies to improve data quality and accuracy.
  • Provide analytical support to the business, working with both qualitative and quantitative data to inform business decisions.
  • Manage the creation of new accounts, including migrating settings from maintained to academy settings.
  • Support business with marketing and sales campaigns, leveraging data insights to drive business growth.
  • Contribute to business improvement by reviewing, suggesting, and implementing changes to the SLA Online system and process.

Requirements

  • Good IT skills, ideally in Word, Excel, and Outlook.
  • Excellent communication skills, with the ability to work effectively with stakeholders at all levels.
  • Education sector background, although not essential.
  • Ability to learn and use bespoke IT systems, including SLA Online.
  • Flexible and adaptable, with the ability to work in a fast-paced environment.
  • Strong data administration skills, with the ability to access and manage data required to support the business.

About Capita

Capita is a leading provider of business process management and integrated professional support services. We work with clients across a range of sectors, including education, health, and government. Our mission is to inspire futures and improve outcomes for children, young people, and adults.

What We Offer

  • A competitive salary of £26,500.
  • The opportunity to work in a hybrid environment, with flexible working arrangements.
  • Parking available onsite, with a canteen and other amenities.
  • 23 days' holiday (rising to 27) with the opportunity to buy extra leave.
  • The chance to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
  • Company matched pension, life assurance, and a range of other benefits.

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