Senior MIS Analyst

2 weeks ago


Cannock, Staffordshire, United Kingdom Capita Full time

About the Role

We are seeking a highly skilled MIS Analyst to lead on the day-to-day management of SLA Online, including setting up products and services for annual refresh and managing the rollover of existing SLAs.

Key Responsibilities

  • Lead on overall day-to-day management of SLA Online
  • Set up all SLA products and services for annual product refresh
  • Manage the biennial rollover of existing SLAs
  • Provide analytical support for the business, working with both qualitative and quantitative data
  • Manage the creation of new accounts, especially from maintained settings to academy settings
  • Support the business with marketing and sales campaigns
  • Contribute to business improvement by reviewing, suggesting, and implementing change to the SLA Online system and process

Requirements

  • Good IT skills, ideally in Word, Excel, and Outlook
  • Good communication skills
  • Education sector background, but not essential
  • Ability to learn and use bespoke IT systems, i.e., SLA Online
  • Flexible with the demands of the team and overall business
  • Have data administration skills to understand how to access and manage data required to support the business and its analytical requirements on a day-to-day basis

About Capita

Capita is a joint venture company between Capita and Staffordshire County Council, supporting educational establishments across England to improve outcomes since 2013. Our passion is inspiring futures and improving outcomes for children, young people, and adults.

We work in partnership with schools, academy trusts, and Local Authorities to provide specialist expertise, ensuring every child and young person receives a good education, is in a safe and healthy environment, and is given expert guidance to realise their full potential.

What We Offer

  • Salary of £26,500
  • The role is Hybrid, with the opportunity to work flexibly from home
  • Parking available onsite with Canteen
  • 23 days' holiday (rising to 27) with the opportunity to buy extra leave
  • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
  • Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption, and shared parental leave, paternity pay of two weeks, and plenty more
  • Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel, and technology
  • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

What's Next

Choose 'Apply now' to fill out our short application, so that we can find out more about you.


  • MIS Analyst

    1 month ago


    Cannock, Staffordshire, United Kingdom Capita Full time

    About the Role:We are seeking a highly skilled MIS Analyst to join our team at Capita. As a MIS Analyst, you will be responsible for leading on the overall day-to-day management of SLA Online, setting up all SLA products and services for annual product refresh, and leading on a biennial rollover of existing SLAs.Key Responsibilities:Leading on overall...

  • MIS Analyst

    1 month ago


    Cannock, Staffordshire, United Kingdom Capita Full time

    About the RoleWe are seeking a highly skilled MIS Analyst to join our team at Capita. As a key member of our team, you will be responsible for leading the day-to-day management of SLA Online, setting up new products and services, and providing analytical support to the business.Key ResponsibilitiesLead the overall management of SLA Online, ensuring seamless...

  • MIS Analyst

    4 weeks ago


    Cannock, Staffordshire, United Kingdom Capita Full time

    About the RoleWe are seeking a highly skilled MIS Analyst to join our team at Capita. As a key member of our team, you will be responsible for leading the day-to-day management of SLA Online, setting up new products and services, and providing analytical support to the business.Key ResponsibilitiesLead the overall management of SLA Online, ensuring seamless...

  • MIS Analyst

    3 weeks ago


    Cannock, Staffordshire, United Kingdom Capita Full time

    About the RoleWe are seeking a highly skilled MIS Analyst to join our team at Capita. As a key member of our team, you will be responsible for leading the day-to-day management of SLA Online, setting up new products and services, and providing analytical support to the business.Key ResponsibilitiesLead the overall management of SLA Online, ensuring seamless...

  • MIS Analyst

    3 weeks ago


    Cannock, Staffordshire, United Kingdom Capita Full time

    About the RoleWe are seeking a highly skilled MIS Analyst to join our team at Capita. As a key member of our team, you will be responsible for leading the day-to-day management of SLA Online, setting up new products and services, and providing analytical support to the business.Key ResponsibilitiesLead the overall management of SLA Online, ensuring seamless...

  • MIS Analyst

    1 month ago


    Cannock, Staffordshire, United Kingdom Capita Full time

    About the RoleWe are seeking a highly skilled MIS Analyst to join our team at Capita. As a key member of our team, you will be responsible for leading the day-to-day management of SLA Online, setting up new products and services, and providing analytical support to the business.Key ResponsibilitiesLead the overall management of SLA Online, ensuring seamless...

  • MIS Analyst

    4 weeks ago


    Cannock, Staffordshire, United Kingdom Capita Full time

    About the RoleWe are seeking a highly skilled MIS Analyst to join our team at Capita. As a key member of our team, you will be responsible for leading the day-to-day management of SLA Online, setting up new products and services, and providing analytical support to the business.Key ResponsibilitiesLead the overall management of SLA Online, ensuring seamless...

  • MIS Analyst

    4 weeks ago


    Cannock, Staffordshire, United Kingdom Capita Full time

    About the RoleWe are seeking a highly skilled MIS Analyst to join our team at Capita. As a key member of our team, you will be responsible for leading the day-to-day management of SLA Online, setting up new products and services, and providing analytical support to the business.Key ResponsibilitiesLead the overall management of SLA Online, ensuring seamless...

  • MIS Analyst

    1 month ago


    Cannock, Staffordshire, United Kingdom Capita Full time

    About the RoleWe are seeking a highly skilled MIS Analyst to join our team at Capita. As a key member of our team, you will be responsible for leading on the overall day-to-day management of SLA Online, including setting up all SLA products and services for annual product refresh, leading on a biennial rollover of existing SLAs, and providing analytical...

  • MIS Analyst

    1 month ago


    Cannock, Staffordshire, United Kingdom Capita Full time

    About the RoleWe are seeking a highly skilled MIS Analyst to join our team at Capita. As a key member of our team, you will be responsible for leading the day-to-day management of SLA Online, setting up new products and services, and providing analytical support to the business.Key ResponsibilitiesLead the overall management of SLA Online, ensuring seamless...

  • MIS Analyst

    4 weeks ago


    Cannock, Staffordshire, United Kingdom Capita Full time

    About the RoleWe are seeking a highly skilled MIS Analyst to join our team at Capita. As a key member of our team, you will be responsible for leading the day-to-day management of SLA Online, setting up new products and services, and providing analytical support to the business.Key ResponsibilitiesLead the overall management of SLA Online, ensuring seamless...

  • MIS Analyst

    4 weeks ago


    Cannock, Staffordshire, United Kingdom Capita Full time

    About the RoleWe are seeking a highly skilled MIS Analyst to join our team at Capita. As a key member of our team, you will be responsible for leading the day-to-day management of SLA Online, setting up new products and services, and providing analytical support to the business.Key ResponsibilitiesLead the overall management of SLA Online, ensuring seamless...

  • MIS Analyst

    4 weeks ago


    Cannock, Staffordshire, United Kingdom Capita Full time

    About the RoleWe are seeking a highly skilled MIS Analyst to join our team at Capita. As a key member of our team, you will be responsible for leading the day-to-day management of SLA Online, setting up new products and services, and providing analytical support to the business.Key ResponsibilitiesLead the overall management of SLA Online, ensuring seamless...

  • MIS Analyst

    4 weeks ago


    Cannock, Staffordshire, United Kingdom Capita Full time

    About the RoleWe are seeking a highly skilled MIS Analyst to join our team at Capita. As a key member of our team, you will be responsible for leading the day-to-day management of SLA Online, setting up new products and services, and providing analytical support to the business.Key ResponsibilitiesLead the overall management of SLA Online, ensuring seamless...

  • MIS Analyst

    1 month ago


    Cannock, Staffordshire, United Kingdom Capita Full time

    About the RoleWe are seeking a highly skilled MIS Analyst to join our team at Capita. As a key member of our team, you will be responsible for leading the day-to-day management of SLA Online, setting up new products and services, and providing analytical support to the business.Key ResponsibilitiesLead the overall management of SLA Online, ensuring seamless...

  • MIS Analyst

    1 month ago


    Cannock, Staffordshire, United Kingdom Capita Full time

    About the RoleWe are seeking a highly skilled MIS Analyst to join our team at Capita. As a key member of our team, you will be responsible for leading the day-to-day management of SLA Online, setting up new products and services, and providing analytical support to the business.Key ResponsibilitiesLead the overall management of SLA Online, ensuring seamless...

  • MIS Analyst

    1 month ago


    Cannock, Staffordshire, United Kingdom Capita Full time

    About the RoleWe are seeking a highly skilled MIS Analyst to join our team at Capita. As a key member of our team, you will be responsible for leading the day-to-day management of SLA Online, setting up new products and services, and providing analytical support to the business.Key ResponsibilitiesLead the overall management of SLA Online, ensuring seamless...

  • MIS Analyst

    2 months ago


    Cannock, Staffordshire, United Kingdom Capita Full time

    About the RoleThis is an exciting opportunity to join Capita as a MIS Analyst - Data Management Specialist, where you will play a key role in the day-to-day management of SLA Online. As a Business Analyst, you will be responsible for leading on the setup and maintenance of SLA products and services, as well as providing analytical support to the business.Key...

  • MIS Analyst

    2 months ago


    Cannock, Staffordshire, United Kingdom Capita Full time

    About the RoleWe are seeking a highly skilled MIS Analyst to join our team at Capita. As a key member of our team, you will be responsible for leading the day-to-day management of SLA Online, including setting up products and services for annual product refresh and managing the biennial rollover of existing SLAs.Key ResponsibilitiesLead on overall day-to-day...

  • MIS Analyst

    2 months ago


    Cannock, Staffordshire, United Kingdom Capita Full time

    About the RoleWe are seeking a highly skilled MIS Analyst to join our team at Capita. As a key member of our team, you will be responsible for leading the day-to-day management of SLA Online, including setting up products and services for annual refresh and managing the biennial rollover of existing SLAs.Key ResponsibilitiesLead on overall day-to-day...