Senior Technical Support Specialist for Metrology Solutions

5 days ago


Cobham, Surrey, United Kingdom Hexagon AB Full time

About the Role:

Hexagon AB seeks a highly skilled Senior Technical Support Specialist to provide top-notch technical support and solutions for our metrology customers. This role involves utilizing expertise in Hexagon software and CAD to deliver exceptional customer experiences.

Key Responsibilities:

  • Provide on-site support and resolve customer complaints efficiently, ensuring timely completion of deadlines.
  • Conduct programming tasks and develop training material for new products and enhancements.
  • Drive Continuous Improvement (CI) initiatives within the department.
  • Maintain compliance with safety standards during on-site visits.

Requirements:

  • Prior metrology experience or Mechanical Engineering background with relevant qualifications.
  • Proficiency in Microsoft Office and ability to read technical drawings.
  • Knowledge of core Hexagon software and familiarity with CAD.
  • Readiness to travel and deliver trainings to customers.

What We Offer:

  • A competitive salary ($80,000 - $120,000 per year), depending on location and experience.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunities for professional development and growth within the company.
  • An engaging and supportive work environment that fosters innovation and collaboration.
  • The chance to work with cutting-edge technology and contribute to the advancement of metrology solutions.

About Hexagon:

Hexagon is a global leader in sensor, software, and autonomous solutions that utilize data from design and engineering, production, and metrology to make manufacturing smarter. Our solutions help customers optimize their processes, improve productivity, and enhance product quality.



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