Technology Interface Role

6 days ago


Canterbury, Kent, United Kingdom Careerz Limited Full time

Job Description:

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We are seeking a highly motivated and customer-focused individual to join our team as a Technology Interface Role. In this position, you will be responsible for providing exceptional customer support, resolving user issues, and communicating effectively with customers.

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Key Responsibilities:

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  • Respond to customer inquiries and resolve issues in a timely and professional manner;">
  • Log and track issues and tasks on our system, ensuring timely resolution and follow-up;">
  • Provide online demonstrations to potential customers, showcasing our software solutions;">
  • Work collaboratively with other technical team members to resolve complex issues and improve overall service quality;">
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Requirements:

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  • A strong passion for delivering exceptional customer experiences;">
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers;">
  • Able to work well under pressure, prioritizing tasks and managing multiple projects simultaneously;">
  • Familiarity with technology and software systems, with a willingness to learn and adapt;">
  • Strong problem-solving skills, with the ability to think critically and creatively;">
  • Able to work as part of a team, supporting colleagues and contributing to a positive work environment;">
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Salary and Benefits:

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The successful candidate will receive a competitive salary of £22-24K per annum, dependent on experience, and a range of benefits, including professional growth and development opportunities. If you are passionate about delivering exceptional customer experiences and have a strong desire to learn and grow, we encourage you to apply.



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