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Operations Director

2 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom NRG. Full time
Job Description

NRG is seeking a seasoned Operations Manager to support its continued expansion in Newcastle. As a key member of the senior management team, you will be responsible for overseeing the company's logistics and warehouse operations, ensuring timely delivery and controlling costs.

Key Responsibilities:

  • Stock Management: Monitor and manage stock levels, ensuring timely ordering and shipping from suppliers to meet demand.
  • Purchasing: Work closely with the product team to negotiate the best prices while ensuring timely manufacturing and shipping of products.
  • Logistics: Oversee the shipment of goods, ensuring timely delivery while controlling costs, and keep the team and customers informed about product arrival times.
  • Warehouse Management: Supervise the management of the warehouse operations, ensuring efficiency and accuracy.
  • Customer Service: Implement and maintain robust systems to address customer service issues promptly and effectively.
  • Health and Safety: Assist directors in maintaining and improving health and safety standards within the organisation.

Ideal Candidate: The ideal candidate will be a seasoned professional accustomed to operating in a fast-paced environment. They should possess:

  • Strong analytical and problem-solving skills.
  • Extensive experience in logistics and warehouse management.
  • Excellent Excel skills and familiarity with ERP systems.
  • Proven ability to manage stock, purchasing, and logistics efficiently.
  • Strong communication and leadership skills to manage teams effectively.
  • A proactive approach to customer service and operational improvements.
  • Experience with health and safety regulations and practices.