Customer Service Representative

1 day ago


York, York City, United Kingdom beBee Professionals Full time £20,000 - £25,000
About Our Store

Located in the heart of York, our store offers a unique shopping experience, combining excellent customer service with a wide range of products.

Job Description

As a Customer Service Representative, you will play a vital role in delivering exceptional customer experiences, ensuring customers leave the store satisfied and loyal.

Responsibilities
  1. Offer expert product knowledge and advice to customers, helping them find the perfect products.
  2. Operate the cash register and handle transactions efficiently, maintaining high standards of accuracy.
  3. Maintain the store's visual presentation and stock levels, ensuring products are always visible and accessible.
  4. Assist with stock replenishment and inventory checks, preventing stockouts and overstocking.
  5. Ensure a clean and tidy store environment, adhering to health and safety regulations.
  6. Meet or exceed sales targets set by the store management, contributing to business growth.
Requirements
  • Previous experience in retail or customer service is highly desirable.
  • Excellent communication and interpersonal skills, enabling effective relationships with customers and colleagues.
  • Able to work in a fast-paced environment, remaining calm and composed under pressure.
  • Friendly, approachable, and customer-oriented attitude, consistently delivering excellent customer service.
  • Flexibility to work weekends, evenings, and holidays, as required.
  • Basic IT skills for till and stock management systems, ensuring seamless operations.
Benefits
  • Competitive hourly wage (£8.50 - £10.00 per hour) and sales incentives, recognizing individual contributions to sales performance.
  • Employee discounts on store products, enabling staff to enjoy exclusive benefits.
  • Training and development opportunities to grow within the company, fostering career progression.
  • Friendly and supportive team environment, promoting collaboration and teamwork.
  • Flexible working hours, accommodating diverse schedules and preferences.


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