Technical Administrator

3 weeks ago


Surbiton, Greater London, United Kingdom EMCOR UK Full time
Job Title: Technical Administrator

About the Role:

We are seeking a highly organized and detail-oriented Technical Administrator to join our team at EMCOR UK. As a Technical Administrator, you will provide technical and administrative support to our Account Manager and coordinate all PPM and reactive works in an efficient and effective manner.

Key Responsibilities:
  • Coordinate all billing and prompt processing of reactive, labour, and subcontractor costs
  • Carry out various personnel duties such as holiday and sickness reporting, booking accommodation, and dealing with expenses
  • Ensure all sites are compliant with EFS procedures and policies and issue relevant documents
  • Operate the EMCOR Helpdesk, allocate work to EMCOR site teams, and update client helpdesk with progress
  • Support the Technical and Account Managers
  • Maintain all files, contracts, and IMS
  • Process works in progress paperwork ready for invoicing
  • Produce monthly reports for the client
  • Schedule, plan, and allocate all PPM work for EMCOR and specialist contractors
  • Organize call-outs to sub-contractors to carry out repairs
  • Deal with sub-contractor enquiries
  • Maintain the call-out rota
  • Pursue the return of all paperwork both internally and externally
  • Check the accuracy of weekly timesheets
  • Write letters as required
  • Deal with in and out post
Requirements:
  • Solid experience within a similar role
  • Computer literate with Word/Excel knowledge
  • A good understanding of the importance of customer service
  • The ability to work on own initiative and under pressure
  • Good interpersonal skills
  • Exceptional planning and organizational skills
  • Ability to multitask and manage time effectively
  • Good all-round knowledge of the building services operation
About EMCOR UK:

At EMCOR UK, we revolutionize facilities management by combining our engineering heritage and innovation capability. We prioritize people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to create a better world at work.

We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.



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