Radiology Department Coordinator
2 months ago
Job Summary
We are seeking a skilled and organized Administrative Assistant to join our Radiology team at Nuffield Health Warwickshire Hospital. As a key member of our department, you will be responsible for providing comprehensive administrative support to our Consultant Radiologists, radiology team, and private patients.
Key Responsibilities
- Efficiently manage patient appointment bookings and reception duties, ensuring a smooth and seamless experience for our patients.
- Process referral forms and liaise with GP's, Consultants, and other hospital staff regarding imaging reports and appointments, maintaining accurate and up-to-date records.
- Respond to face-to-face, telephone, and email enquiries in a professional and empathetic manner, providing excellent customer service.
- Manage workload effectively and support administrative colleagues in meeting departmental objectives, prioritizing tasks and deadlines.
- Work with CRIS and PACS computer systems, ensuring accurate and efficient data management.
- Assist in the smooth and efficient running of Radiology services, including image transferring between hospitals.
Requirements
- Excellent organizational and IT skills, with the ability to use initiative and attention to detail.
- Strong customer service skills, with a focus on providing a positive experience for our patients and colleagues.
- Reliable and professional, with the ability to work in a team environment.
- Knowledge of medical terminology and procedures is desirable, as is previous experience in a healthcare administrative role.
- The ability to multitask and prioritize your workload, with a focus on meeting deadlines and achieving departmental objectives.
About Nuffield Health
Nuffield Health is a leading healthcare charity, dedicated to providing high-quality care and services to our patients. We are committed to creating a positive and supportive work environment, where our colleagues feel valued and empowered to make a difference.
Benefits
We offer a range of benefits to our employees, including free private healthcare, gym membership, and a cycle to work scheme. We are committed to supporting the well-being of our colleagues, and offer a range of initiatives to promote health and happiness in the workplace.
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