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2 months ago
About the Role:
We are seeking a highly motivated and experienced Duty Manager to join our team at Nuffield Health Gosforth FWC. As a Duty Manager, you will be responsible for the smooth running of our club, ensuring that our members receive exceptional customer service and that our business operations are running efficiently.
Key Responsibilities:
Oversee the day-to-day operations of the club, including managing staff, maintaining quality standards, and ensuring health and safety protocols are in place.
Develop and implement sales strategies to drive revenue growth and achieve sales targets.
Build strong relationships with members, understand their needs, and provide personalized service to ensure high levels of satisfaction.
Lead by example, demonstrating a positive attitude, and a commitment to excellence in all aspects of the job.
Conduct tours for prospective new members, showcasing the benefits of our club and highlighting our unique selling points.
Monitor and report on key performance indicators, identifying areas for improvement and implementing changes as needed.
About Nuffield Health:
Nuffield Health is the UK's largest Healthcare Charity, dedicated to improving the health and wellbeing of our members. We are committed to providing exceptional customer service, and we are looking for like-minded individuals to join our team.
What We Offer:
A competitive salary and benefits package, including gym membership and private healthcare.
Opportunities for career development and progression within the company.
A dynamic and supportive work environment, with a focus on teamwork and collaboration.
The chance to work for a leading healthcare charity, making a positive impact on the lives of our members.
