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Administrative Assistant

2 months ago

Cambridge, Cambridgeshire, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time
About the Role

We are seeking an enthusiastic and motivated part-time administrator to join our dynamic administration team based in South Cambridgeshire Hall, Cambourne Business Park, Cambourne.

This role is within the Older Peoples Mental Health team and will involve supporting the Nurses, Clinicians, and Psychiatrists. The admin team strives to provide a professional and competent service, as well as excellent customer care to patients, families, and colleagues.

Key Responsibilities
  • Provide efficient, effective, and timely administrative support for the Mental Health Team.
  • Liaise with external referrers, Trust staff, and team and Admin colleagues to ensure effective communication and administrative systems are maintained.
  • Attend and book rooms for team meetings, take, transcribe, and distribute minutes on a weekly basis.
  • Provide operational support to colleagues and supervision of Band 2 administration staff within the team, if required.
  • Inputting and updating service user information and service user/team activity on computerised information systems.
  • Maintain electronic records, ensuring that it is kept up to date at all times.
  • Ensure good customer service by providing a professional and effective telephone service.
  • Register referrals, maintain administration resulting from clinics, including appointment bookings and cancellations.
About Us

Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for.

We deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children's, adult, and older people's mental health, forensic, and specialist mental health, learning disabilities, primary care, and liaison psychiatry, substance misuse, social care, research, and development.

We look to recruit high-calibre candidates who share our vision and values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups.