Service Technician

2 months ago


Bradford, Bradford, United Kingdom Trane Technologies Full time

At Trane Technologies, we're committed to creating innovative climate solutions for a sustainable world. As a Service Technician, you'll play a crucial role in delivering exceptional customer service and technical support.

Key Responsibilities:

Customer and Technical:

• Diagnose system problems and repair units using cutting-edge software and technology.

• Build strong relationships with customers and collaborate with the Service desk, Sales, and Operations Team.

• Generate regular reports on completed invoiced work orders and foster strong relationships with customers through exceptional customer service.

Internal Controls and Administration:

• Proven experience in service or field-based technician role.

• Strong knowledge of customer service principles and excellent interpersonal skills.

• Analytical thinking and problem-solving abilities, with proficiency in using diagnostic software and MS Office Suite.

What You Can Expect:

• Competitive salary and benefits, including pension, healthcare, life insurance, and wellbeing platforms.

• A fast-paced working environment and an excellent working culture and community.

• A structured induction plan with continued learning and development opportunities.

We're an equal opportunity employer and welcome applications from all qualified candidates.


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