Service Technician
2 months ago
At Trane Technologies, we're committed to creating innovative climate solutions for a sustainable world. As a Service Technician, you'll play a crucial role in delivering exceptional customer service and technical support.
Key Responsibilities:
Customer and Technical:
• Diagnose system problems and repair units using cutting-edge software and technology.
• Build strong relationships with customers and collaborate with the Service desk, Sales, and Operations Team.
• Generate regular reports on completed invoiced work orders and foster strong relationships with customers through exceptional customer service.
Internal Controls and Administration:
• Proven experience in service or field-based technician role.
• Strong knowledge of customer service principles and excellent interpersonal skills.
• Analytical thinking and problem-solving abilities, with proficiency in using diagnostic software and MS Office Suite.
What You Can Expect:
• Competitive salary and benefits, including pension, healthcare, life insurance, and wellbeing platforms.
• A fast-paced working environment and an excellent working culture and community.
• A structured induction plan with continued learning and development opportunities.
We're an equal opportunity employer and welcome applications from all qualified candidates.
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