Commercial Governance Specialist

4 days ago


London, Greater London, United Kingdom McDonalds UK (Corporate) Full time

Job Opportunity:

We are looking for a talented Innovation and Vendor Director to lead the commercial and operational needs of the Customer Service department across the UK & Ireland at McDonald's UK (Corporate). The role involves providing leadership to foster a high-performing culture, developing and nurturing our internal Customer Services team, and maintaining standards for structured and effective vendor management and governance.

The ideal candidate will have an awareness of the importance of the service and supplier support structure within the UK&I, and a clear belief in the 3-Legged Stool approach (Company, Franchisees & Supplier partnerships) for future growth. They will lead and set direction, objectives, and expectations for their teams, fostering a high-performing culture aligned with CS and company values. Salary: £65,000 - £85,000 per annum



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