Strategic Retention Lead
4 weeks ago
The Strategic Retention Lead will be responsible for leading the Student Retention team in supporting our faculties. This role is strategic in nature and requires developing policies and procedures to ensure student engagement and retention.
The ideal candidate will have at least 2 years of relevant experience and strong communication skills to adapt messages for a diverse audience. They will be able to plan and prioritise effectively, work collaboratively in a team, and build and maintain positive relationships with students.
Key responsibilities include ensuring that every retention officer is aware of the roles and responsibilities as a Retention officer, developing innovative and thoughtful strategies aimed at improving performance in partnership with the faculties, and tracking and monitoring new student referrals into the system.
The successful candidate will also be responsible for working with the Planning, Information and Delivery team to prepare data for the Senior Management team and Academic Deans on students referred to the Student Retention Team, as well as providing an annual review of student retention services, highlighting the impact on student progression and completion of courses.
The Strategic Retention Lead will be expected to demonstrate their commitment to GBS values and regulations, including equal opportunities policy, and to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus.
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Student Retention Lead
4 weeks ago
Manchester, United Kingdom GBS Global Applied Knowledge Full timeJob SummaryThe Retention Manager will lead the Student Retention team in supporting our faculties. This role is strategic in nature, requiring the development of policies and procedures to ensure student engagement and retention. The successful candidate will work with stakeholders at GBS, primarily the academic departments, to develop and deliver an...
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Student Retention Lead
4 weeks ago
Manchester, United Kingdom GBS Global Applied Knowledge Full timeJob SummaryGBS Global Applied Knowledge seeks a highly skilled and experienced Retention Manager to lead the Student Retention team in developing and implementing a comprehensive student retention strategy. The successful candidate will be responsible for overseeing the team's efforts to re-engage students in their studies, working closely with faculty...
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Retention Marketing Manager
2 months ago
Manchester, United Kingdom Humankind Global Recruitment Full timeRetention Manager / Retention Marketing ManagerFull Time£60k - £70kManchester (Hybrid)Are you a Customer Retention / CRM Manager with experience of strategising and managing customer retention, customer offers, and customer loyalty schemes? Do you like the idea of working with fun and interesting subject matters, including some of the leading sports teams,...
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Retention Marketing Manager
3 weeks ago
Manchester, United Kingdom Humankind Global Recruitment Full timeJob Description Retention Manager / Retention Marketing Manager Full Time £60k - £70k Manchester (Hybrid) Are you a Customer Retention / CRM Manager with experience of strategising and managing customer retention, customer offers, and customer loyalty schemes? Do you like the idea of working with fun and interesting subject matters, including some of...
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Retention Marketing Manager
4 weeks ago
manchester, United Kingdom Humankind Global Recruitment Full timeRetention Manager / Retention Marketing Manager Full Time £60k - £70k Manchester (Hybrid) Are you a Customer Retention / CRM Manager with experience of strategising and managing customer retention, customer offers, and customer loyalty schemes? Do you like the idea of working with fun and interesting subject matters, including some of the leading...
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Customer Retention Solutions Specialist
4 days ago
Manchester, United Kingdom Brambles Full timeJob Description:We are seeking an experienced Customer Retention Solutions Specialist to join our team at Brambles. As a key member of our marketing team, you will be responsible for driving customer retention through strategic marketing activities that support the CHEP Europe Pallets business objectives.Key Responsibilities:Create targeted and measurable...
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Customer Retention Strategist
4 weeks ago
Manchester, United Kingdom Brambles Full timeCHEP is a global leader in the supply of new and used equipment, including pallets, crates and containers. We are committed to helping our customers move their goods more efficiently, safely and with less environmental impact.About the RoleThis is a unique opportunity to join our team as a Customer Retention Specialist in Europe. You will be responsible for...
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Customer Retention Specialist
5 months ago
Manchester, United Kingdom Brambles Full timeDescription Position Purpose To drive customer retention through marketing activities in support of the CHEP Europe Pallets business objectives. To create Marketing content that articulates the business value proposition to retain & grow with the European Strategic Partnership accounts. Key Responsibilities Create marketing content to...
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Customer Retention and Marketing Strategist
2 weeks ago
Manchester, United Kingdom Brambles Full timeCHEP, a global leader in supply chain solutions, is seeking a skilled Customer Retention and Marketing Strategist to drive customer engagement and retention across Europe.About the RoleThis exciting opportunity will see you join our team of dedicated professionals who are passionate about delivering exceptional results and making a meaningful impact on the...
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Customer Retention Specialist
5 months ago
Manchester, United Kingdom Brambles Full timeCHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more...
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Director of Customer Retention
3 weeks ago
Manchester, United Kingdom Humankind Global Recruitment Full timeJob Title: Director of Customer RetentionWe're seeking a seasoned professional to lead our customer retention efforts as a Director of Customer Retention. As a key member of our team, you will be responsible for developing and implementing strategies to drive customer loyalty and retention.The ideal candidate will have a proven track record of success in...
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Customer Retention Marketing Specialist
1 month ago
Manchester, United Kingdom Brambles Full timeJob DescriptionThis role is responsible for driving customer retention through marketing activities in support of the CHEP Europe Pallets business objectives. The ideal candidate will have experience in planning and executing B2B marketing solutions, strategies, and programmes.Key ResponsibilitiesCreate marketing content to deliver targeted and measurable...
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Director of Retention and Loyalty
1 month ago
Manchester, United Kingdom Thechildandfamilyconnection Full timeJob DescriptionAs a seasoned marketer with a background in CRM and retention, you will lead the strategy and implementation of retention programs, including loyalty, rewards, and gamification, to increase engagement and profitability for our agency clients.You will oversee the development of personalized, real-time experiences for our customers, working...
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Customer Retention Marketing Specialist
4 weeks ago
Manchester, United Kingdom Brambles Full timeAbout This RoleWe are seeking a talented Customer Retention Marketing Specialist to join our team at Brambles. As a key member of our marketing team, you will be responsible for driving customer retention through marketing activities in support of our business objectives.Key ResponsibilitiesCreate marketing content that articulates the business value...
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Retention and Growth Manager
3 days ago
Manchester, United Kingdom SafetyCulture Full timeAbout the RoleWe're seeking an experienced Retention and Growth Manager to join our UKIMEA Customer Success organisation. As a key member of our team, you'll play a pivotal part in refining our customer success strategy and ensuring the delivery of a world-class experience to SafetyCulture customers.Manage and lead a team to deliver against quarterly targets...
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Director of Retention
3 months ago
Manchester, United Kingdom Humankind Global Recruitment Full timeDirector of Retention & LoyaltyFull TimeManchester (Hybrid)Are you a marketer from a CRM / retention and loyalty background who is used to leading, leaders? This role needs a retention and loyalty subject matter expert who is also adept at managing, supporting and coaching other managers / CRM vertical Heads.You'll be overseeing the strategy and...
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Director of Retention
4 weeks ago
manchester, United Kingdom Humankind Global Recruitment Full timeDirector of Retention & Loyalty Full Time Manchester (Hybrid) Are you a marketer from a CRM / retention and loyalty background who is used to leading, leaders? This role needs a retention and loyalty subject matter expert who is also adept at managing, supporting and coaching other managers / CRM vertical Heads. You'll be overseeing the strategy and...
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Director of Retention
3 months ago
Manchester,, Greater Manchester, United Kingdom Humankind Global Recruitment Full timeDirector of Retention & LoyaltyFull TimeManchester (Hybrid)Are you a marketer from a CRM / retention and loyalty background who is used to leading, leaders? This role needs a retention and loyalty subject matter expert who is also adept at managing, supporting and coaching other managers / CRM vertical Heads.You'll be overseeing the strategy and...
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Director of Retention
3 weeks ago
Manchester, United Kingdom Humankind Global Recruitment Full timeJob Description Director of Retention & Loyalty Full Time Manchester (Hybrid) Are you a marketer from a CRM / retention and loyalty background who is used to leading, leaders? This role needs a retention and loyalty subject matter expert who is also adept at managing, supporting and coaching other managers / CRM vertical Heads. You'll be overseeing...
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Customer Retention Specialist
7 days ago
Manchester, United Kingdom Robert Walters Full timeRobert Walters is on the lookout for a dedicated and experienced Customer Retention Specialist to join their team in Manchester City Centre. This role offers an exciting opportunity to work with a dynamic company.Estimated Salary: £25,000The ideal candidate will have experience in handling customer complaints and resolving service issues. They will be...