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Sales Support Specialist

1 month ago

Sunderland, Sunderland, United Kingdom Fastenal Europe Full time

Fastenal Europe is seeking a skilled Sales Support Specialist to join their team in Sunderland. As a Sales Support Specialist, you will be responsible for delivering exceptional customer service while working within a warehouse supporting role.

The ideal candidate will have experience in both customer service and warehouse operations, with a strong ability to work under pressure and thrive in a fast-paced environment. A full UK driving licence is required as you will be driving a company van.

This is a part-time position with a starting salary of £11.10 per hour. The successful candidate will also receive 20 days' holiday plus 8 bank holidays, auto-enrolment pension, and monthly bonuses after a probation period. We offer excellent long-term prospects and progression opportunities, as well as international travel and training events.

The key responsibilities of this role include:

  • Providing exceptional customer service
  • Picking and restocking customer stocks
  • Handling incoming calls and emails
  • Identifying and evaluating customers' needs
  • Managing shipping and processing goods

We are looking for an all-rounder candidate who can deliver exceptional customer service while working within a warehouse supporting role. If you have warehouse and/or customer service experience and would like to build your career with a well-established company, then this position is the right fit for you.