Travel Sales Specialist
14 hours ago
Company Overview:
We are a leading holiday company, Flavours Holidays, seeking a skilled and experienced travel sales specialist to join our team.
Salary:£25,000 - £30,000 per annum
Job Description:
The primary responsibility of this role is to build relationships with new and existing guests, providing guidance and assistance with their holiday bookings from inquiry through to feedback.
Key Responsibilities:
- Conduct outgoing sales calls in line with company targets and current business focus
- Respond to guest emails
- Answer incoming calls
- Make bookings for holidays
- Process payments
- Regularly update the CRM system with guest notes
- Review new brochure requests and make first contact with guests
- Review and respond to positive guest feedback
- Assist with selling events for Amici members
- Attend events for Amici members when requested
- Review and escalate negative guest feedback to the Head of Customer Experience
- Attend weekly sales meetings
- Attend regular sales training sessions
Required Skills and Qualifications:
- A good broad education up to A-level is required.
- A business or travel and tourism qualification is ideal.
- 2-3 years of travel industry experience, preferably in a Product team, is necessary.
- Commercially driven with excellent negotiation skills is crucial.
- Friendly, caring, and well-travelled is essential.
- Excellent interpersonal and communication skills are required.
- Able to work under pressure with strong organisational skills is necessary.
- Able to travel both in the UK and overseas for work is required.
Benefits:
We offer a full-time position with a competitive salary and benefits package.
Our team members are fully office-based.
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