Customer Service Delivery Associate

1 month ago


Cheltenham, Gloucestershire, United Kingdom Tesco Full time
About the Role

As a Customer Delivery Driver with Tesco, you will play a vital role in delivering exceptional customer service to our customers. Your primary responsibility will be to safely transport customer orders from our warehouses to their doorstep, ensuring that every item is handled with care and delivered on time.

Key Responsibilities:
  • Ensure that all customer orders are accurately delivered and handled with care.
  • Provide excellent customer service by communicating effectively and resolving any issues that may arise during deliveries.
  • Maintain a clean and organized vehicle, adhering to Tesco's health and safety standards.
  • Work effectively as part of a team to meet customer demands and ensure timely delivery of orders.
Requirements:
  • A valid UK/EU/EEA driving license with at least 12 months of driving experience and no more than 3 penalty points.
  • The ability to work flexible hours, including evenings and weekends.
  • Excellent communication and customer service skills.
  • A passion for delivering exceptional customer service and a commitment to Tesco's values.
What's in it for you:
  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months.
  • Request flexible working from day one.
  • Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
  • Access to free wellbeing services with a range of resources to support your mind, body, and life.
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
  • Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
  • Uniform provided and policies to support you for all of life's moments, big and small.
  • Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About Tesco:

Tesco is committed to becoming every customer's favourite way to shop, whether they are at home or on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.



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