Caretaker - Estate Manager

3 days ago


London, Greater London, United Kingdom Nouvo Recruitment (London) Full time

Job Summary:

Nouvo Recruitment (London) Ltd is seeking a highly skilled and experienced Caretaker to join our team. As a Caretaker, you will be responsible for providing exceptional service to residents, ensuring the upkeep and maintenance of the estate, and maintaining a high level of presentation and security.

Key Responsibilities:

  • Facilities Management: Oversee the cleanliness and comfort of reception areas and associated common parts, ensuring a high standard of presentation at all times.
  • Resident Services: Provide proactive and timely support to residents, responding to their requests and needs in a polite and efficient manner.
  • Security and Maintenance: Ensure the daytime security of the estate, oversee the maintenance of the highest standards of presentation, and report any issues or concerns to the relevant authorities.
  • Administration: Assist with daily administration tasks, including logging and distributing mail and parcels, and maintaining accurate records.
  • Teamwork: Collaborate with the property management team to ensure the smooth operation of the estate, and assist with the implementation and overview of operational protocols.

Personal Qualities:

  • Communication Skills: Excellent communication skills, with the ability to deal with diverse residents from various backgrounds.
  • Problem-Solving: Ability to resolve problems quickly and efficiently, and to remain calm under pressure.
  • Organizational Skills: Ability to multi-task and deliver a top-quality service, with a high level of accuracy and attention to detail.
  • Teamwork: Team-minded and collaborative, with a strong sense of accountability and adaptability.

Requirements:

  • Experience: Proven experience in a similar role, with a strong understanding of facilities management and resident services.
  • Qualifications: Relevant qualifications or certifications in facilities management, customer service, or a related field.
  • Skills: Excellent communication and problem-solving skills, with the ability to work independently and as part of a team.

Nouvo Recruitment (London) Ltd:

Nouvo Recruitment (London) Ltd is an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK. We are committed to providing exceptional service and support to our clients and candidates, and we are proud to be a leading provider of recruitment services in the UK.



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