Deputy Head of Cabin Crew Training Specialist

3 hours ago

Gatwick Airport West Sussex, United Kingdom Ascend Airways Full time
Job Title: Deputy Head of Cabin Crew Training

Ascend Airways is seeking a highly skilled and experienced professional to join our team as Deputy Head of Cabin Crew Training. As a key member of our training department, you will play a crucial role in developing and implementing training programs for our cabin crew.

Key Responsibilities:

  • Support the Head of Cabin Crew Training & Safety in development activities, driving innovation, and fostering a culture of continuous development.
  • Assist the Head of Cabin Crew Training & Safety in defining and overseeing the cabin crew training strategy and implementation.
  • Act as a team leader in the absence of the Head of Cabin Crew Training & Safety.
  • Attend management meetings and report on department activity and updates as and when required by the Head of Cabin Crew Training and Safety.
  • Participate in Cabin Safety Liaison Group meetings with Cabin Services Management, Cabin Safety, and members of the CLG.
  • Contribute towards the training department's overall objectives and key performance indicators to support the growth and performance of the Company.
  • Liaise with the Crew Training Coordinators to ensure that crew training records and expiries are being managed efficiently and in line with correct protocol.
  • Develop company and customer training programs and syllabi.
  • Deliver training programs to Cabin Crew & Flight Crew for company and customers.
  • Ensure that all Cabin Crew training procedures, materials, and processes comply with UK CAA regulations and requirements.
  • Conduct departmental audits, risks assessments, and compliance checks.
  • Conduct Cabin Monitoring Checks & Line Checks.

Requirements:

  • Valid UK CAA OR ability to obtain a UK CAA/UK Medical certificate.
  • Previous experience in airline cabin crew training management or a similar role.
  • Proficiency in creating training materials using Microsoft, Prezi, and Canva.
  • Computer literate with the ability to produce manuals and materials to support the training department.
  • Experience of authority and training inspections is desirable.
  • Ability to deliver comprehensive training including CRM/SEP/Fire and Smoke/Aviation Medicine/Aviation Security/Dangerous Goods and upskill courses.
  • Ability/Experience in setting Key Performance Indicators.
  • Experience in performance management of training personnel.

What We Offer:

We offer a competitive salary, an attractive working environment, and opportunity for career progression. If you are a motivated and experienced professional looking for a new challenge, please submit your application.

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