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Deputy Head of Cabin Crew Training Specialist

2 months ago

gatwick, United Kingdom Ascend Airways Full time
Job Title: Deputy Head of Cabin Crew Training

Ascend Airways is seeking a highly skilled and experienced professional to join our team as Deputy Head of Cabin Crew Training. As a key member of our training department, you will play a crucial role in developing and implementing training programs for our cabin crew.

The ideal candidate will have a strong background in cabin crew training management, with experience in creating training materials and delivering training programs. You will be responsible for supporting the Head of Cabin Crew Training and Safety in development activities, driving innovation, and fostering a culture of continuous development.

The position is based at London Gatwick and offers hybrid working, with regular travel required for training delivery and occasional flight duties. You will be expected to work variable hours, including weekends and bank holidays, and be flexible in your approach to meet the needs of the business.

Key Responsibilities:
  • Support the Head of Cabin Crew Training and Safety in development activities, driving innovation, and fostering a culture of continuous development.
  • Assist in defining and overseeing the cabin crew training strategy and implementation.
  • Act as a team leader in the absence of the Head of Cabin Crew Training and Safety.
  • Attend management meetings and report on department activity and updates as required.
  • Participate in Cabin Safety Liaison Group meetings with Cabin Services Management, Cabin Safety, and CLG members.
  • Contribute towards the training department's overall objectives and key performance indicators to support the growth and performance of the Company.
  • Liaise with the Crew Training Coordinator's to ensure efficient management of crew training records and expiries.
  • Develop company and customer training programs and syllabi.
  • Deliver training programs to Cabin Crew and Flight Crew for company and customers.
  • Ensure all Cabin Crew training procedures, materials, and processes comply with UK CAA regulations and requirements.
  • Conduct departmental audits, risks assessments, and compliance checks.
  • Conduct Cabin Monitoring Checks and Line Checks.
Requirements:
  • Valid UK CCA or ability to obtain a UK CCA/UK Medical certificate.
  • Train the Trainer or equivalent teaching qualification.
  • Previous experience in airline cabin crew training management or a similar role.
  • Proficiency in creating training materials using Microsoft, Prezi, and Canva.
  • Computer literate with the ability to produce manuals and materials to support the training department.
  • Familiarity with LMS program development is desirable.
  • In-depth knowledge of UK CAA regulations and processes.
  • Experience of authority and training inspections is desirable.
  • Ability to deliver comprehensive training including CRM/SEP/Fire and Smoke/Aviation Medicine/Aviation Security/Dangerous Goods and upskill courses.
  • Ability/experience in setting Key Performance Indicators.
  • Experience in performance management of training personnel.

We offer a competitive salary, an attractive working environment, and opportunity for career progression.