Customer Service Excellence Associate
2 weeks ago
We're looking for an experienced Helpdesk Agent to provide top-notch support and solutions to our customers. This role offers a fantastic opportunity to develop your skills and expertise while making a real impact in people's lives.
Main Responsibilities:- Serving Our Customers: Deliver exceptional service by addressing customer needs and queries with professionalism and empathy.
- Overcoming Obstacles: Find creative solutions to challenges and translate customer queries into tangible outcomes.
- Becoming an Expert: Enhance your knowledge of our processes and services to offer expert-level support.
- Working Together: Collaborate with customers, contractors, and operations teams to achieve seamless service delivery and improved results.
Your contributions will significantly enhance service quality, decrease complaints, and elevate customer satisfaction ratings.
Our Benefits Package- Attractive Salary: Starting at £22,524 per annum.
- Generous Holidays: 24 days increasing to 28 days with service.
- Pension Scheme: A contributory pension plan offering up to 12% company contribution.
- Comprehensive Benefits: Access to Personal Medical Assessments and a broader benefits program, featuring a benefits portal with discounts and wellness tools.
- Career Advancement: Opportunities to join Thames Water's crisis support team, gaining valuable industry insights while assisting customers directly.
As a member of our team, you'll experience a dynamic work environment where every day brings new challenges and opportunities to make a positive impact.
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Customer Service Associate
7 days ago
Reading, Reading, United Kingdom German Doner Kebab Full timeJob Title: Customer Service AssociateWe are seeking a highly motivated and enthusiastic Customer Service Associate to join our team at German Doner Kebab. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring that every guest has an unforgettable experience.Estimated Salary: £8.91 -...
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Customer Service Associate
4 weeks ago
Reading, Reading, United Kingdom Tesco Partners Full timeAbout This Role:This is an exciting opportunity to join Tesco Partners as a Customer Service Associate. As a key member of our team, you will be responsible for delivering exceptional customer service, maintaining a clean and safe store environment, and contributing to seasonal events.The estimated salary for this position is £10-12 per hour, depending on...
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Driver with Excellent Customer Service
3 weeks ago
Reading, Reading, United Kingdom CV-Library Full timeAre you a skilled driver looking for a new challenge? Do you have experience working in a delivery or distribution environment? We are currently seeking a Class C1 Driver to join our team at SIG Plc. As a key member of our operations team, you will play a vital role in delivering goods to customers across Europe.About the RoleThis role requires someone who...
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Ambassador for Excellence in Customer Service
1 month ago
Reading, Reading, United Kingdom Wilson James Full timeWilson James is seeking a Service Delivery and Experience Lead to join our team. This is a key role within our organisation, responsible for managing all aspects of front of house operations and ensuring that our customers receive an exceptional level of service.About the SalaryThe salary for this role is £45,000 to £48,000 per annum, depending on...
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Operational Excellence Associate
3 weeks ago
Reading, Reading, United Kingdom Xclusive Recruitment Careers Full timeWe are seeking an Operational Excellence Associate to join our team at Xclusive Recruitment Careers. This role involves leading and motivating a team of Quality Analysts to achieve their full potential.You will be responsible for setting and monitoring the teams work schedules to ensure tasks are completed on time and within budget.This is a remote role that...
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Customer Support Associate
3 weeks ago
Reading, Reading, United Kingdom Gravity Personnel Careers Full timeWe are currently looking for a Customer Support Associate to join our well-established client in Reading. This is a temporary to permanent position, following a qualifying period.The successful candidate will maintain a positive and professional attitude toward all customers, responding promptly to their inquiries through various channels including phone...
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Customer Success Associate Manager
2 weeks ago
Reading, Reading, United Kingdom Bottomline Full timeAt Bottomline, we're seeking a talented Customer Success Associate to join our team in Theale. This is an exciting opportunity to work with customers, drive adoption, and promote growth and innovation.As a Customer Success Associate, you will proactively engage with customers to understand their needs, identify opportunities for value realization, and...
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Service Excellence Professional
6 days ago
Reading, Reading, United Kingdom Austin Fraser Full timeAbout the JobAustin Fraser seeks a Service Excellence Professional to join its team in Reading. As a key member of the customer service team, you will be responsible for handling customer enquiries, processing orders, and ensuring a seamless customer experience.You will work closely with internal departments to ensure smooth order fulfilment, provide...
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Service Excellence Director
2 weeks ago
Reading, Reading, United Kingdom Tesco Partners Full timeKey ResponsibilitiesLead a team of colleagues to deliver excellent warehouse services, focusing on customer satisfaction and operational excellence.Prioritise seasonal events and trade promotions to maximise sales within stores, planning resource and equipment effectively.Collaborate with the Delivery Service Team to ensure transport plans are met.Making...
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Customer Experience Associate
3 weeks ago
Reading, Reading, United Kingdom The Boundary Full timeAbout this Role:The Boundary is seeking a highly motivated and organized Customer Experience Associate to join our team. As a Bar Team Member, you will be responsible for delivering exceptional customer service and ensuring a memorable experience for our guests.Main Responsibilities:Welcome and engage with every guest to create a welcoming atmosphere.Prepare...
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Customer Service and Support Associate
3 weeks ago
Reading, Reading, United Kingdom Austin Fraser Full timeKey ResponsibilitiesAs a Sales Support Administrator, your key responsibilities will include:Providing high-quality customer service by promptly addressing queries and resolving issues.Assisting in managing customer accounts, ensuring accurate and up-to-date information for effective communication.Supporting account management efforts to meet customer...
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Ambitious Sales and Customer Service Associate
3 weeks ago
Reading, Reading, United Kingdom Inc Recruitment Ltd Full timeWe are seeking highly motivated and ambitious individuals to join our sales and customer service team as Sales Customer Service Assistants.This is an exciting opportunity to enhance your skills and knowledge in a sales environment, while promoting iconic brands and contributing to ongoing business success. You will be working alongside top sales and customer...
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Optical Sales Associate
2 weeks ago
Reading, Reading, United Kingdom U.S .Vision Full timeJob Title: Optical Sales AssociateAt U.S. Vision, we are seeking a skilled Optical Sales Associate to join our team.About the Role:As an Optical Sales Associate, you will be responsible for delivering exceptional customer service and driving sales in our optical department. This role involves working closely with patients and customers to understand their...
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Culinary Service Associate
2 weeks ago
Reading, Reading, United Kingdom Proper Pubs - Stonegate Group Full timeJob Title: Culinary Service AssociateEstimated Salary: £20,000 - £24,000 per annumAbout Us:We take pride in being a leading operator of pubs, bars, and late-night venues in the UK. Our diverse portfolio includes popular brands like Slug & Lettuce, Be At One, and Popworld. If you're passionate about hospitality and want to develop your skills, we invite you...
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Team Associate
2 weeks ago
Reading, Reading, United Kingdom beBee Professionals Full time £25,000 - £35,000BeBee Professionals is seeking a skilled Team Associate to provide exceptional customer service and support in our dynamic environment. Compensation:We offer a competitive hourly wage of $12-$15 per hour, plus tips, ensuring you earn a fair income for your hard work.Responsibilities:Engage with customers, providing prompt and professional service.Collaborate...
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Day Shift Customer Service Associate
2 weeks ago
Reading, Reading, United Kingdom Nelson Recruitment Services Full timeNelson Recruitment Services is proud to be recruiting for a Hospitality Assistant to join our client's team in Reading. This exciting opportunity allows you to gain valuable experience in a fast-paced cafe/food court environment while developing your skills and knowledge in customer service, teamwork and time management.The ideal candidate will be a...
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Customer Service Representative
3 months ago
Reading, Reading, United Kingdom beBee Professionals Full time £25,000 - £35,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Reading, United Kingdom.Key Responsibilities:Provide exceptional customer service via phone, email, and chat, resolving queries efficiently and escalating when necessary.Offer accurate product and service information,...
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Customer Service Representative
1 week ago
Reading, Reading, United Kingdom Inc Recruitment Ltd Full timeWe are seeking a skilled Customer Service Representative to join our award-winning sales and marketing team. As a Customer Service Representative, you will be responsible for approaching new and potential customers on behalf of clients, keeping up to date with relevant client product information, understanding customer trends and market traits, and providing...
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Retail Sales Associate
1 week ago
Reading, Reading, United Kingdom Impact Nationwide Recruitment Ltd Full timeJob Title: Retail Sales AssociateLocation:We are looking for a highly motivated and sales-driven individual to join our team as a Retail Sales Associate.About the Role:This is an exciting opportunity for a driven individual to join a well-established company with a strong reputation in the industry. The Opportunity:Working as a Trade Counter specialist for a...
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Customer Service Specialist
1 month ago
Reading, Reading, United Kingdom The Mobile Sink Company Full timeCustomer Service SpecialistWe are seeking a highly skilled Customer Service Specialist to join our team at The Mobile Sink Company. As a key member of our sales team, you will be responsible for providing exceptional customer service, generating quotes, and processing orders.In this role, you will be the first point of contact for customers, handling their...