Assistant Branch Leader
7 days ago
We are an established optical group dedicated to delivering exceptional service and promoting patient loyalty. With over 90 years of history, we have built a strong reputation through our commitment to quality and customer satisfaction.
Job Description">As an assistant branch manager, you will be responsible for ensuring the smooth operation of our practice, maintaining high standards of customer service, and leading a team of professionals to achieve business objectives.
Key Responsibilities">- ">
- Ensure efficient practice operations and adherence to organisational policies">
- Promote customer satisfaction and loyalty">
- Motivate, support, train, and develop staff">
- Maximise patient numbers and sales targets">
- Drive profitability and manage costs">
- Oversee quality control and implement improvements">
- Manage stock control and maintain high standards of cleanliness and presentation">
- Ensure health and safety standards are met">
- Collaborate with the Marketing Department to enhance marketing efforts">
- Dispel spectacles according to prescriptions">
- Ensure compliant dispensing of spectacles and Contact Lenses">
- ">
- Desirable: previous management experience or a proven track record of staff development">
- Strong customer service background">
- Business performance drive experience">
- Effective leadership and communication skills">
- Professional appearance and demeanor">
- Flexibility and adaptability">
- Attention to detail">
The salary range for this role is £20,000-£24,000 per year, along with a comprehensive benefits package including a bonus scheme, company pension, employee discount, private dental insurance, private medical insurance, sick pay, and store discount.
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