Assistant Branch Leader

7 days ago


Didcot, Oxfordshire, United Kingdom Health Care Personnel Full time
About Our Organisation">

We are an established optical group dedicated to delivering exceptional service and promoting patient loyalty. With over 90 years of history, we have built a strong reputation through our commitment to quality and customer satisfaction.

Job Description">

As an assistant branch manager, you will be responsible for ensuring the smooth operation of our practice, maintaining high standards of customer service, and leading a team of professionals to achieve business objectives.

Key Responsibilities">
  • ">
  • Ensure efficient practice operations and adherence to organisational policies">
  • Promote customer satisfaction and loyalty">
  • Motivate, support, train, and develop staff">
  • Maximise patient numbers and sales targets">
  • Drive profitability and manage costs">
  • Oversee quality control and implement improvements">
  • Manage stock control and maintain high standards of cleanliness and presentation">
  • Ensure health and safety standards are met">
  • Collaborate with the Marketing Department to enhance marketing efforts">
  • Dispel spectacles according to prescriptions">
  • Ensure compliant dispensing of spectacles and Contact Lenses">
Requirements and Qualifications">
  • ">
  • Desirable: previous management experience or a proven track record of staff development">
  • Strong customer service background">
  • Business performance drive experience">
  • Effective leadership and communication skills">
  • Professional appearance and demeanor">
  • Flexibility and adaptability">
  • Attention to detail">
Salary and Benefits">

The salary range for this role is £20,000-£24,000 per year, along with a comprehensive benefits package including a bonus scheme, company pension, employee discount, private dental insurance, private medical insurance, sick pay, and store discount.


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