Administrative Support Role
3 days ago
We are seeking an experienced Administrative Support Role at Brampton Medical Practice. This is a fantastic opportunity to work in a dynamic and supportive environment, providing administrative support to our healthcare professionals and patients.
">About the Role
- Provide exceptional customer service to patients, answering queries and resolving issues in a professional and courteous manner.
- Assist with the smooth running of the practice, including managing appointments, maintaining patient records, and processing administrative tasks.
- Work collaboratively with the practice team to achieve excellent patient care and outcomes.
Key Responsibilities
- Manage the practice appointments system, ensuring seamless communication between patients, healthcare professionals, and other teams.
- Maintain accurate and up-to-date patient records, adhering to confidentiality and data protection guidelines.
- Process incoming and outgoing mail, handling confidential documents with care.
- Provide clerical assistance to healthcare professionals, supporting their work and contributing to the delivery of high-quality patient care.
Requirements
- Experience in a similar role or equivalent administration experience.
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, healthcare professionals, and colleagues.
- Basic computer literacy, with proficiency in Microsoft Office and/or EMIS software.
- A good standard of numeracy and literacy, with the ability to manage financial transactions accurately.
Working Conditions
- This role is based at our Brampton Medical Practice site, located in the heart of Cumbria.
- You will work closely with our dedicated team of healthcare professionals, working together to deliver outstanding patient care.
- The salary for this role is £22,000-£25,000 per annum, depending on experience.
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