Sales Administrator Position

3 weeks ago


Twickenham, United Kingdom Keith Prowse - Compass Group Plc Full time
About the Role

We are seeking an exceptional Sales Administrator to join our team at Keith Prowse - Compass Group Plc. This is a fantastic opportunity for a highly organized and detail-oriented individual to provide invaluable support to our Key Account team.

The successful candidate will play a pivotal role in maintaining and elevating key relationships with hospitality bookers, delivering unparalleled customer service that distinguishes us as the go-to choice for premium hospitality experiences.

Your Responsibilities
  • Supporting Account Managers by swiftly managing messages and forwarding crucial information to relevant stakeholders.
  • Registering customers through phone and email interactions while maintaining meticulous client records within our advanced CRM system.
  • Efficiently inputting bookings into customer reservation systems to streamline the process.
  • Crafting insightful customer reports providing valuable insights.
  • Taking ownership of the invoice process ensuring smooth financial transactions.
Elevating Customer Experience
  • Post-sale and pre-event liaison covering itineraries, menus, FAQs, and more.
  • Ensuring accuracy in content on customers' websites for a seamless online experience.
Requirements
  • Proficiency in Microsoft Office tools including Word and Excel.
  • Exceptional communication skills and attention to detail.
  • Previous administration experience showcasing organisational prowess.

In return, you can look forward to a competitive salary of £41,000 (OTE of £70-80k based on one million pounds of revenue), free meals twice a week, 23 days holiday (rising to 25 days), private medical insurance, and other benefits.


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