Dundee Customer Support Specialist

1 month ago


Dundee, Dundee City, United Kingdom beBee Professionals Full time £22,000 - £28,000

As a Dundee Customer Support Specialist at beBee Professionals, you will be the first point of contact for customers, providing excellent service and resolving queries in a timely manner.

Key Responsibilities:

  • Handle customer inquiries via phone, email, and chat.
  • Provide accurate product and service information.
  • Efficiently resolve customer issues and escalate when necessary.
  • Process customer orders and manage account information.
  • Maintain accurate records of customer interactions and follow-up tasks.
  • Collaborate with other departments to ensure customer satisfaction.
  • Assist with administrative tasks as needed.

Requirements:

  • Previous customer service experience is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to handle high-volume customer inquiries.
  • Proficiency in Microsoft Office and CRM systems.
  • Ability to work independently and as part of a team.
  • Flexible working hours, including weekends.

What We Offer:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.
  • Supportive work environment with clear career progression.
  • Flexible working options.


  • Dundee, Dundee City, United Kingdom Rockstar Dundee Full time

    About UsAt Rockstar Dundee, we create world-class entertainment experiences.A career at our studio is about being part of a team working on some of the most creatively rewarding and ambitious projects to be found in any entertainment medium. You would be welcomed to a dedicated and inclusive environment where you can learn, and collaborate with some of the...


  • Dundee, Dundee City, United Kingdom Dundee City Council Full time

    Job OverviewDundee City Council is seeking a Community Support Specialist to join their Social Care Response Service. This part-time, 30-hour position requires the ability to work independently and as part of a team.


  • Dundee, Dundee City, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals is seeking a Dundee Team Support Specialist to join our fast-paced environment. As a key member of our team, you'll engage with customers, provide service, and participate in all aspects of our operational workflow.Key Responsibilities:Engage with customers to provide service and support.Collaborate with team members to meet and exceed...


  • Dundee, Dundee City, United Kingdom Dundee City Council Full time

    About the RoleWe are seeking an experienced Family Support Specialist to join our team at Dundee City Council. As a key member of our community care team, you will work closely with adults, children, and families to provide expert support and guidance.Main Duties:Develop and implement personalized support plans for service usersCollaborate with colleagues...


  • Dundee, Dundee City, United Kingdom Rockstar Dundee Full time

    We are seeking a Game Narrative Specialist to join our team at Rockstar Dundee. In this role, you will have the opportunity to work on a broad range of projects and help deliver unique and engaging content on all projects.The estimated salary for this role is £50,000 - £70,000 per year, depending on experience.Key Responsibilities:You will be responsible...


  • Dundee, Dundee City, United Kingdom Dundee City Council Full time

    Job DescriptionWe are seeking a highly motivated and experienced individual to join our team as a Care Support Specialist in Dundee City Council.About the Role:This is an exciting opportunity to work with children and young people in a residential care setting. As a Care Support Specialist, you will play a vital role in providing high-quality care and...


  • Dundee, Dundee City, United Kingdom EE Full time

    Job OverviewWe're seeking a highly motivated and enthusiastic Customer Advisor to join our team in Dundee. As a key point of contact for customers, you'll provide outstanding customer service, resolve queries, and promote EE's products and services.As a successful candidate, you'll have strong communication skills, be able to build rapport with customers,...


  • Dundee, Dundee City, United Kingdom Dundee City Council Full time

    Job OverviewDundee City Council seeks a skilled Community Support Specialist to join their team in the Social Care Response Service, West District Office. This part-time position requires 30 hours of work per week.Salary and BenefitsThe estimated annual salary for this role is £24,000 - £30,000 depending on experience. As a Community Support Specialist,...


  • Dundee, Dundee City, United Kingdom Carr Gomm Full time

    We are seeking a skilled Relief Support Practitioner to join our teams in Dundee. As a Relief Support Practitioner, you will support people with all aspects of daily living at home and in their communities.You will assist individuals in planning for their future and preventing the effects of social isolation and loneliness. Our approach is person-centred,...


  • Dundee, Dundee City, United Kingdom Carr Gomm Full time

    We are seeking a dedicated Community Living Specialist to join our established teams in Dundee. As a key member of our team, you will support individuals with daily living tasks and provide guidance on planning for their future to prevent social isolation and loneliness. Our person-centred approach focuses on empowering individuals with Mental Health,...


  • Dundee, Dundee City, United Kingdom Dundee City Council Full time

    We are looking for a dedicated and caring individual to fill the position of Care Officer at Dundee City Council. As a key member of our team, you will provide excellent care and support to residents in our care homes.Working 30-37 hours per week, including varied shifts and weekends, you will contribute to delivering exceptional care services. A strong...


  • Dundee, Dundee City, United Kingdom My Homecare Dundee Ltd Full time

    Join our team at My Homecare Dundee Ltd as a Care Assistant and experience the rewards of supporting vulnerable adults in their daily lives.About UsWe are a reputable homecare provider in Dundee, dedicated to delivering high-quality care services to individuals in need. Our mission is to empower people to live independently and with dignity.Job SummaryWe are...


  • Dundee, Dundee City, United Kingdom University of Dundee Full time

    We are seeking an exceptional individual to join our team as a Catering Assistant at the University of Dundee. This role will involve assisting with the preparation and presentation of catering provision for delivery throughout the City and Ninewells Campuses.The post holder will have a key role in presenting a high standard of quality catering, following...


  • Dundee, Dundee City, United Kingdom Dundee City Council Full time

    Job Title: Support WorkerThis is an exciting opportunity to join Dundee City Council as a Support Worker, working in a hybrid style with the Through Care After Care Team. The successful candidate will work full-time, 37 hours per week, based at home and 5 City Square Social Work office.Key Responsibilities:Provide supervisory and support services to service...


  • Dundee, Dundee City, United Kingdom Randstad Full time

    Role OverviewWe are seeking a compassionate and experienced support worker to provide dedicated care and support to individuals with Prader-Willi Syndrome in Dundee.About the RoleAs a specialist support worker, you will be responsible for providing day-to-day support, including assistance with activities, appointments, and family interactions. You will...


  • Dundee, Dundee City, United Kingdom Rockstar Dundee Full time

    **About Us**Rockstar Dundee is a world-class entertainment company that creates innovative experiences. We're looking for a skilled Admin Manager to join our team and help us deliver exceptional results.This is a permanent office-based role based out of Rockstar's unique game development studio in Dundee. The ideal candidate will have a passion for teamwork...


  • Dundee, Dundee City, United Kingdom Dundee City Council Full time

    About the RoleWe are seeking a highly motivated Part-Time Childcare Specialist to join our team. In this role, you will be responsible for promoting the development and wellbeing of young children in various locations across Dundee. With flexibility at the forefront, you will work closely with colleagues to achieve exceptional results.


  • Dundee, Dundee City, United Kingdom Dundee and Angus College Full time

    Job Title: Data Insights SpecialistJob Summary:We are seeking a highly skilled Data Insights Specialist to join our team at Dundee and Angus College. As a Data Insights Specialist, you will play a key role in creating, promoting, and curating access to a wide range of student, staff, and business data used to report on College progress and informed decision...


  • Dundee, Dundee City, United Kingdom Peace Recruitment Full time £21

    Job Summary:We are seeking an experienced Senior Construction Specialist to join our team in Dundee. This is a fantastic opportunity for a skilled professional to work on a new build project in the heart of the city.About the Role:The successful candidate will have extensive experience in scaffolding with kwikstage and hold a CISRS Card. They will be...


  • Dundee, Dundee City, United Kingdom Randstad Care Full time

    Support Worker Roles in DundeeRandstad Care is seeking experienced Residential Support Workers to work with a young person in a Dundee-based service. The ideal candidate will have flexible availability to support the young person on a 2-1 basis.Key responsibilities include:Working effectively as part of a teamProviding 24-hour care to a vulnerable young...