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Senior Telephony Engineer

2 months ago

Nottingham, Nottingham, United Kingdom East Midlands Ambulance Service NHS Trust Full time
Job Title: Senior Telephony Engineer

We are seeking a highly skilled Senior Telephony Engineer to join our team at East Midlands Ambulance Service NHS Trust. As a key member of our Performance Information Team, you will be responsible for providing expert analysis and reporting to support service improvement.

Main Responsibilities:
  • Interrogate complex data sets to identify trends, exceptions, and areas for improvement.
  • Deliver data and statistical analysis to meet operational management and performance management needs.
  • Ensure timely collation, analysis, and presentation of high-quality information.
  • Lead on the reporting of key performance indicators (KPIs) and service standards.
  • Develop appropriate reporting solutions and undertake analysis to support specific initiatives.
Requirements:
  • Advanced SQL knowledge.
  • Experience in the production of reports and analysis using statistical data.
  • Excellent analytical and judgement skills.
  • Ability to work effectively as part of a team.
What We Offer:

We offer a competitive salary and a range of benefits, including opportunities for professional development and a supportive working environment.

If you are a motivated and experienced Senior Telephony Engineer looking for a new challenge, please apply now.