Veterinary Practice Coordinator
3 weeks ago
About CVS Group Plc:
We are a leading veterinary practice providing high-quality care to pets and their owners.
Our Team:
We are seeking an enthusiastic individual with a passion for animals to join our team as a Veterinary Receptionist at Woodlands Veterinary Group.
Role Overview:
This role involves working across both our practices in Ivybridge and Plymouth, including 30+ hours of work per week, with one Saturday and two Sunday shifts every five weeks.
Key Responsibilities:
- Answering phones and booking appointments
- Responding to queries via phone, in person, and email
- Registering new clients
- Collecting and updating patient information, including medical history and insurance details
- Maintaining the cleanliness and organization of the reception area
- Dispensing medications
- Taking payments
- Providing a warm and welcoming experience to clients arriving at the practice
Requirements:
- Previous receptionist experience is essential, while veterinary experience is a plus
- Ability to cope with potentially distressing and emotional situations
- Excellent communication skills and empathy
- Strong customer service skills and experience dealing with members of the public
- Positive attitude and excellent teamwork skills
- Proficiency in Microsoft Office and other database management and operating systems
What We Offer:
We know that benefits are key and that your personal benefits priorities will differ from others. As a result, we offer competitive salaries, which we estimate to be around £25,000 - £35,000 per year, depending on experience, along with opportunities for professional growth and development within the company.
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