Veterinary Practice Coordinator

3 weeks ago


Ivybridge, Devon, United Kingdom CVS Group Plc Full time

About CVS Group Plc:

We are a leading veterinary practice providing high-quality care to pets and their owners.

Our Team:

We are seeking an enthusiastic individual with a passion for animals to join our team as a Veterinary Receptionist at Woodlands Veterinary Group.

Role Overview:

This role involves working across both our practices in Ivybridge and Plymouth, including 30+ hours of work per week, with one Saturday and two Sunday shifts every five weeks.

Key Responsibilities:

  • Answering phones and booking appointments
  • Responding to queries via phone, in person, and email
  • Registering new clients
  • Collecting and updating patient information, including medical history and insurance details
  • Maintaining the cleanliness and organization of the reception area
  • Dispensing medications
  • Taking payments
  • Providing a warm and welcoming experience to clients arriving at the practice

Requirements:

  • Previous receptionist experience is essential, while veterinary experience is a plus
  • Ability to cope with potentially distressing and emotional situations
  • Excellent communication skills and empathy
  • Strong customer service skills and experience dealing with members of the public
  • Positive attitude and excellent teamwork skills
  • Proficiency in Microsoft Office and other database management and operating systems

What We Offer:

We know that benefits are key and that your personal benefits priorities will differ from others. As a result, we offer competitive salaries, which we estimate to be around £25,000 - £35,000 per year, depending on experience, along with opportunities for professional growth and development within the company.



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