Veterinary Receptionist

4 weeks ago

Ivybridge, United Kingdom CVS Group Plc Full time

Veterinary Receptionist - Woodlands Vets

Practice Site: Woodlands (Ivybridge)

Woodlands (Ivybridge)

Are you passionate about making pets a priority? Here at CVS, so are we

We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Receptionist at Woodlands Veterinary Group.

Location:  This role will involve working across both our practices (Ivybridge & Plymouth)

Hours: 30+ hours; including 1 in 5 Saturdays and 2 in 5 Sundays.

Take a look at the practices here: & CVS Ode to Veterinary Professionals

About the role:

Day-to-day duties of the role will include:

Answering phones and booking appointments Responding to queries via phone, in person and email Registering new clients Collect and update patient information including medical history and insurance details Maintaining cleanliness and organisation of the reception area. Dispensing medications Taking payments And most importantly; providing a warm and welcoming experience to our clients arriving at the practice

What we're looking for in our Veterinary Receptionist:

Previous Receptionist experience is essential, veterinary experience is a plus Resilient with the ability to cope with potentially distressing and emotional situations An excellent communicator with strong empathy Excellent customer service skills and experience in dealing with members of the public A positive attitude and excellent teamwork skills Proficiency in Microsoft Office and other database management and operating systems

What we can offer you:

We know that benefits are key and that your personal benefits priorities will differ from others, so

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