Service Delivery Leader

1 day ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Version 1 Group Full time

At Version 1 Group, we are seeking a highly skilled Service Delivery Leader to join our team. This role is responsible for delivering exceptional service to our clients and driving business growth.

About the Role

The ideal candidate will have a strong background in service delivery management and a proven track record of success in leading teams. They will be responsible for developing and implementing strategies to improve service quality, efficiency, and customer satisfaction.

This is an exciting opportunity to join a global leader in business transformation and contribute to the company's continued growth and success.

Key Responsibilities
  • Develop and implement strategies to improve service quality, efficiency, and customer satisfaction
  • Lead cross-functional teams to deliver high-quality services to clients
  • Analyze data to identify areas for improvement and develop plans to address these issues
  • Collaborate with stakeholders to ensure alignment on service delivery goals and objectives

We offer a competitive salary of £65,000 - £80,000 per annum, depending on experience.



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