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Senior Resiliency Consultant

1 month ago


London, Greater London, United Kingdom Northern Trust Corporation Full time
About Northern Trust

Northern Trust is a globally recognized, award-winning financial institution with a rich history dating back to 1889. As a Fortune 500 company, we provide innovative financial services and guidance to the world's most successful individuals, families, and institutions.

Role/Department

We are seeking a Senior Resiliency Consultant to join our global, follow-the-sun team. As a key member of our Incident Management team, you will be responsible for managing incidents, providing guidance to others, and solving complex issues independently. You may also lead projects and/or have accountability for ongoing activities or objectives.

Main Responsibilities
  1. Manage and triage incident command centers to respond and recover from operational and/or technology-related incidents.
  2. Collaborate with global teams to provide threat and vulnerability monitoring from our technology platforms and market infrastructures.
  3. Support the development and update of incident communication templates for stakeholder updates on real and/or potential business-impacting events.
  4. Support post-incident assessments, documenting results, and tracking follow-up deliverables, including analysis, root cause, and immediate remediation.
  5. Provide Incident Management stakeholder training as needed.
  6. Coordinate between global teams and Corporate Risk Incident Response Teams, including stakeholder actions and reporting statuses for significant incidents.
  7. Work with the team to ensure operational, productivity, and volatility metrics are in place for Business Reporting/Escalation of Incidents to Senior Management and Resiliency Office.
  8. Represent C&IS and GS in LIRT, BIRT, and CIRT as necessary.
  9. Support the resolution of highly complex or unusual business problems using advanced critical thinking.
Skills/Experience
  1. Several years of related experience in Business Continuity, Disaster Recovery, Incident Management, Risk, or Controls.
  2. Knowledge of crisis management, disaster, and business recovery and continuity management.
  3. Understanding of risk management practices, including cyber security, and their application in Financial Services organizations, including the impact of regulation on operational resiliency matters.
  4. Experience supporting the implementation of projects and working with cross-functional teams.
  5. Working knowledge of technologies relevant to responsibilities.
  6. Strong understanding of data analytics and related tools, including Power BI.
  7. Strong collaboration, communication, and presentation skills.
  8. Ability to drive to execution.
  9. Applies knowledge of key business drivers and factors that maximize department performance.
Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture in an organization where financial strength and stability are assets that enable us to explore new ideas. We encourage movement within the organization, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve.

We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements.