Strategic Operations Manager

3 weeks ago


Coalville, Leicestershire, United Kingdom Amazon TA Full time
About the Job

We are seeking a highly skilled Transportation Operations Manager to join our Amazon Transportation Service (ATS) team. As a key member of our ROC as a Service team, you will be responsible for owning and executing strategic and cross-functional support to transportation operations in the fields of Humanitarian support, Disaster Relief, and Loss Prevention.

Your primary focus will be on owning end-to-end program implementation, working closely with stakeholders to build and secure support and resources for programs, and establishing operations metrics to communicate progress to leadership and other stakeholders through daily/weekly review meetings.

Key Responsibilities
  • Owning end-to-end programs implementation
  • Working closely with stakeholders to build and secure support and resources for programs
  • Establishing operations metrics and communicating progress to leadership and other stakeholders through daily/weekly review meetings
  • Supporting on critical ad hoc process initiatives
  • Ensuring your team is engaged and motivated, with a culture of ownership and high performance
  • Upholding Amazon's high standards of process quality
  • Striving to improve and streamline processes, diving deep to find root causes quickly
  • Actively sharing and promoting best practices with your colleagues and network
  • Finding practical and simple solutions to complex problems without sacrificing quality or core functionality
  • Thinking analytically about project management
About the Team

You will be part of a diverse team that plays a central role in our success, using air, sea, and road transport, as well as Sortation Centres equipped with the latest technology. We capture data and use it to drive decisions, and we're looking for someone who can help us deliver at maximum efficiency.

Requirements
  • Experience in program or project management
  • Experience in team management
  • Experience defining program requirements and using data and metrics to determine improvements
  • Relevant experience working cross-functionally with tech and non-tech teams
  • Experience in cross-functional project delivery


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