Service Management Lead

1 week ago


Glasgow, Glasgow City, United Kingdom Cornerstone Full time

About Cornerstone

We are a pioneering company at the forefront of net-zero energy systems, serving 6 million customers every day.

As the Service Management Lead, you will oversee the adherence to Service Level Agreements and lead the transition of services, ensuring smooth delivery and root cause analysis as necessary. Your role will also include overseeing the Transition Manager and Helpdesk Teams in delivering their roles, including process analysis, migration, and monitoring.



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