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Business Central Account Manager
2 months ago
Anderson Scott Solutions Ltd is seeking a highly skilled Business Central Account Manager to join their team. As a key member of the sales team, you will be responsible for developing and maintaining strong relationships with existing customers, identifying opportunities for upselling or cross-selling, and ensuring customer satisfaction.
Key Responsibilities:- Customer Relationship Management: Develop and maintain strong, long-lasting relationships with existing customers, responding to their enquiries and concerns promptly and efficiently.
- Opportunity Identification: Identify opportunities for upselling or cross-selling additional products or services, expansion, and other contract opportunities.
- Contract Negotiations: Manage contract negotiations and renewals with existing customers, ensuring contracts are up to date and accurate.
- Customer Satisfaction: Ensure our customers have realistic expectations, and they are clear on what we can deliver, and when we can deliver it.
- 3+ years of experience with Microsoft Dynamics Business Central.
- Excellent communication skills, both verbal and written.
- Commercially minded with the ability to build strong relationships.
- Time management skills necessary to handle a number of customers.
- Ability to prioritise and resolve problems.
- Solid IT skills, including a proficiency with common software applications.
If you are a motivated and results-driven professional with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
