Receptionist - Front Desk Professional
3 weeks ago
About the Role:
We are seeking a skilled and friendly Receptionist to join our team at HC-One's Coppice Lodge care home. As a Receptionist, you will be the first point of contact for visitors, including new enquirers, friends and family members of residents, health & social care professionals and members of the local community.
Key Responsibilities:
- Meet and greet visitors, providing a warm and welcoming atmosphere
- Deal with all types of enquiries, offering advice and support face-to-face and over the telephone
- Support the Home Manager and Administrator in clerical duties, maintaining accurate filing and working to deadlines
- Ensure daily and weekly tasks are completed in a timely manner, using your initiative and working independently
Requirements:
- Previous experience as a Receptionist, with a strong understanding of the importance of first impressions
- Excellent customer service skills, with a professional and friendly manner over the telephone and face-to-face
- Ability to work independently, using your initiative and judgment
About HC-One:
At HC-One, kindness is more than a word - it's a belief that caring for people means caring about what matters most to them, so we can support them to lead their best possible life.
We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.
We are committed to developing our people, with robust career pathways, CPD and postgraduate programmes. Throughout your career, HC-One will invest in you, with great opportunities to progress into regional and national roles.
What We Offer:
- Higher than average pay rates
- Paid Enhanced DBS/PVG
- Free uniform
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Life assurance cover for all colleagues
- Award-winning learning and development and support to achieve qualifications
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team
- Colleague discounts - access to over 1600 high street discounts, including carefully selected discount partners
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme, giving colleagues and their family access to 24/7 365 support for a whole range of issues, including physical, mental and financial issues
- First-rate working environment in a purpose-built luxury home
- Free onsite car parking and close to local transport links
- Refer a friend scheme
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