Deputy Hotel Operations Manager

3 weeks ago


Bristol, Bristol, United Kingdom whitbread Full time

We are seeking a Deputy Hotel Operations Manager to join our team at Premier Inn. As a pivotal part of the Hotel Management team, you will report to the Hotel Manager and deputise in their absence, responsible for the successful daily running operation of all departments.

Key responsibilities include ensuring our guests and team are kept safe, all internal audits are successfully passed, and compliance requirements are met. You will work closely with the Hotel Manager to drive commercial best practice, maximising revenue opportunities and managing controllable costs to deliver a strong business performance.

With a keen eye for detail, you will ensure that brand standards are consistently maintained and utilise guest feedback to increase performance against KPI targets. As a role model, you will display a clear passion for leading, motivating and developing high performing teams to ensure exceptional guest experiences in line with company standards.

We are committed to being an inclusive organisation that values diversity and welcomes applications from under-represented groups. We offer a range of benefits, including a performance-related company bonus scheme, pension scheme, and share save scheme.

As a Deputy Hotel Operations Manager, you will be responsible for:

  • Ensuring the successful daily running operation of all departments
  • Driving commercial best practice to maximise revenue opportunities
  • Managing controllable costs to deliver a strong business performance
  • Ensuring brand standards are consistently maintained
  • Utilising guest feedback to increase performance against KPI targets

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application.



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