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Retail Store Director

1 month ago

Clydebank, West Dunbartonshire, United Kingdom BT Group Full time

About the Role

We are seeking a highly skilled and experienced Retail Store Director to lead our store team and drive business growth. As a key member of our retail leadership team, you will be responsible for developing and implementing strategies to improve customer satisfaction, increase sales, and enhance the overall shopping experience.

Key Responsibilities

  • Develop and implement store strategies to drive business growth and improve customer satisfaction
  • Lead and manage a team of retail store managers and sales associates to achieve sales and customer service targets
  • Collaborate with regional managers to develop and implement regional strategies and initiatives
  • Monitor and analyze sales data and customer feedback to inform business decisions
  • Develop and implement plans to improve store operations, including inventory management, visual merchandising, and customer service

Requirements

  • Proven track record of success in retail leadership roles, with a strong focus on customer satisfaction and business growth
  • Excellent leadership and management skills, with the ability to motivate and develop a team
  • Strong analytical and problem-solving skills, with the ability to interpret sales data and customer feedback
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders
  • Ability to work in a fast-paced environment and adapt to changing business needs

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

About Us

BT Group is a leading telecommunications and technology company, with a strong presence in the UK and globally. We are committed to delivering exceptional customer experiences and driving business growth through innovation and excellence.