Office Administrator

3 weeks ago


Clevedon, North Somerset, United Kingdom Brock Recruitment Ltd Full time
About the Role

We are seeking an experienced Office Administrator to join our team at a Care Home in a part-time capacity. The successful candidate will be responsible for providing administrative support to the full-time administrator and contributing to the smooth operation of the office.

Key Responsibilities
  • Organise office operations and procedures, controlling correspondence, scanning files, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions.
  • Approve staff timesheets and ensure accurate and timely payment.
  • Manage staff and resident files, including checks and references.
  • Support the maintenance of the staff training matrix.
  • Record and monitor annual leave, sickness, and other trackers.
  • Process pre-admission, admission, and discharge documents.
  • Follow up and monitor enquiries for potential new residents.
  • Prepare contracts and invoices for new residents and process fees.
  • Process cash and cheques promptly and prepare a weekly list of outstanding monies.
  • Ensure accurate and timely processing of orders from suppliers.
  • Support the centralised sales, purchase ledger, finance, and payroll input systems.
  • Manage resident personal floats and petty cash.
  • Process invoices and enter them into a ledger.
  • Prepare banking for residents' fees, lunch money, and cheque exchanges.
  • Carry out monthly cheque, banking, and cash book analysis.
  • Perform other financial tasks as required to support the Home.
  • Ensure computer systems are maintained via Microsoft Office.
  • Support meetings, ensuring they run smoothly and minutes are kept.
  • Deal with queries efficiently.
  • Develop and maintain good filing systems.
  • Assist with producing reports and statistics.
  • Complete regular returns on time.
  • Book medical appointments for residents and manage staff diaries.
  • Liaise with relatives.
  • Keep accurate records.
  • Provide a professional, welcoming, and friendly service to visitors and residents, and through telephone/email as the first point of contact for all enquiries.
  • Be capable of using Microsoft Teams and other Microsoft apps.
  • Support the Managers with administrative duties, help with clerical fillings, and work with deadlines.
  • Deal with all mail, including for residents, staff, and the Home, and make DBS checks and require references for new staff.
  • Work with the Head Office Administrator and HR department on recruitment.
Requirements
  • Able to plan and prioritise workload.
  • Professional in the presentation of self within the workplace.
  • Understanding of and committed to equality of opportunity.
  • Able to demonstrate a track record of organisational improvement.
  • Comfortable working in a target-driven environment and willing to step outside comfort zones.
  • Passionate about offering superior services and making a difference.
  • A glass half full person, with a sense of humour and a positive outlook.
  • A team player who engages well with others.
  • Strong communicator and influencer.
  • Positive, energetic, and hard-working.
  • Flexible and adaptable to change.
  • Able to demonstrate strong skills in Excel, Word, Outlook, and to be able to learn other applications.
  • Experienced in working to deadlines, working alone, and as part of a team.
  • Experienced in handling data, numbers, and reporting in detail.
  • Experienced with HR administration, payroll, and bookkeeping.
  • Experienced in administration work in a healthcare setting.
Benefits

£12.00 per hour

16-20 hours available, depending on the needs of the candidate

Office hours, days, and times to be agreed with the client and candidate


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