Director of Student Services Leadership Role

4 weeks ago


London, Greater London, United Kingdom Global University Systems Full time
Job Description

Job Title: Director of Student Services

Job Reference: Not applicable

Location: London (multiple campuses)

Job Type: Permanent, Full time

Contract Type: Permanent, Full time

Department: Student Services

Reports to: Deputy Managing Director

Salary: Competitive (depending on experience)

Job Summary:

We are seeking a highly skilled and experienced Director of Student Services to lead our Student Services team. The successful candidate will be responsible for the strategic management and leadership of the College's Student Services, including Student Support and Administration, Student Engagement and Student Experience.

Key Responsibilities:

  • Lead the Student Services team to deliver high-quality student-focused services
  • Develop and implement a coherent student services plan to support the delivery of the College's strategic plan
  • Work closely with key partners to build a holistic approach to provision for supporting students
  • Manage and deliver several tasks concurrently, prioritizing tasks and meeting deadlines
  • Interpret and present complex data and information in an engaging and intuitive way
  • Use advanced Excel skills and other relevant statistical applications to analyze quantitative and qualitative data
  • Work with SharePoint or other file sharing systems

Requirements:

  • Knowledge and understanding of the issues and context within which UK Higher Education operates
  • Ability to build and lead a function, producing a service strategy plan and actioning the agreed strategy
  • Excellent organisational and prioritisation skills
  • High levels of numeracy and literacy with attention to detail and accuracy in reports
  • Excellent IT skills and experience of using the full Microsoft Office package
  • Proficient in the use of Excel and PowerPoint
  • Ability to analyse quantitative and qualitative data using appropriate software

What We Offer:

  • A flexible working model to aid productivity and a healthy work-life balance
  • My Rewards Hub - handpicked discounts and deals from a wide and ever-growing list of providers
  • Employee Assistance Program (EAP) - a dedicated 24/7 access platform
  • Training & Development opportunities on offer, including digital badges, in-house workshops and seminars hosted by world-renowned subject matter experts
  • A great Refer-A-Friend (RAF) scheme in operation
  • Socials via 'GOSH': We love to celebrate events, our successes, recognise our colleagues for their contribution
  • Eye Care Vouchers

About Us:

Global University Systems (GUS) is an international network of higher education institutions, brought together by a shared passion for accessible, industry-relevant qualifications. We're focused on becoming one of the world's most dynamic, inclusive and diverse education organisations, engendering a belief in learning for life and stimulating growth through education.

How to Apply:

It's quick and easy to apply for a role at LCCA. Just click on the apply button above. All you'll need is an up-to-date CV outlining your interest in the role and how you meet the role's criteria.



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