Telecom Expense Management Specialist

3 days ago

London, Greater London, United Kingdom Expedia Group Full time
Job Description

Expedia Group's ETSP Division is seeking a highly skilled Process Analyst to provide Telecom Expense Management and financial expertise in support of Global Technology Operations worldwide.

The Process Analyst will collaborate with multiple internal and external business partners to deliver business continuity, process improvement, and first-class expense management. The Telecom Expense Management Team undertakes business-critical functions supporting multiple brands and business units across EG, managing both provisioning and billing, and all related administrative and finance functions.

The primary responsibility of the Analyst is to assist in the data collection and analysis of telecom billing, contracts, tracking of MACD orders, and maintaining inventory information for the purpose of conducting analysis on Data and Voice (telephony) services to identify potential cost savings and/or avoidance from telecom spend.

Key Responsibilities:

  • Assist in planning and provisioning for telecom services
  • Provide guidance and support to the order desk for telecom provisioning in Calero
  • Accountable for data and voice inventory management
  • Prepare updates on spending, market trends, and patterns, capacity management
  • Participate and run key meetings with the global teams to identify opportunities to cut down telecom costs
  • Prepare data and voice circuit usage management and reporting
  • Partner with finance and procurement on planning and budgeting
  • Maintain and update the Invoice processing for telecom expense management
  • Maintain and update the license and maintenance agreement process
  • Accountable for communicating and enforcing adoption of process across the core infrastructure teams
  • Overall strategy for tracking overutilization and underutilization of data and voice circuits

Requirements:

  • Strong analytical, modeling, forecasting, and presentation skills
  • High level of intellectual curiosity, strong sense of ownership, and passion for delivery
  • Solid interpersonal skills and demonstrated ability to work across levels and functions
  • Results-driven and highly motivated, with the ability to think big and small
  • Ability to interpret and present data in a visually compelling format to financial and non-financial audiences
  • Passion for using data to drive better decision-making
  • Comfortable working with ambiguity in a dynamic, fast-paced environment
  • Bachelor's Degree in business management, financial management, or equivalent
  • Experience managing IT and telecom expenses for a fast-paced, dynamic organization
  • Previous experience utilizing a 3rd party Telecom Expense Management tool preferred

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