Senior Manager, ServiceNow HR

3 weeks ago


London, Greater London, United Kingdom White & Case LLP Full time

The Opportunity

Join White & Case LLP as a Senior Manager, ServiceNow HR, and be part of our Global HRIS team. This role is a key position in our organization, responsible for leading the delivery of ServiceNow within the HR function.

Key Responsibilities

  • Collaborate with HR teams to understand requirements and prioritize the program backlog.
  • Drive ServiceNow adoption within HR and across the Firm, making it the central point for all HR services and activities.
  • Report progress to senior leadership and communicate risks.
  • Assist with integrating ServiceNow with Workday to streamline processes and improve data accuracy.
  • Manage the HR Service Catalogue and Knowledge Base, ensuring they are current and providing training to promote ServiceNow adoption.

Qualifications and Skills

  • Demonstrable experience in product management and HR Shared Services, with ServiceNow (HRSD) experience; integration with Workday is a plus.
  • Strong project management, organizational, and problem-solving skills.
  • Ability to work independently and manage multiple tasks.
  • Experience in process improvement, performance analysis, standards definition & governance, and documentation management.

About White & Case

We are a global law firm with longstanding offices in the markets that matter today. Our on-the-ground experience, cross-border integration, and depth of local, US, and English-qualified lawyers help our clients work with confidence in any one market or across many.

Firm Benefits

We offer a flexible range of benefits, services, and programs designed to help support your lifestyle requirements.



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