Bilingual Customer Support Specialist

2 months ago


Slough, Slough, United Kingdom The LEGO Group Full time

LEGO Customer Support Specialist

Are you enthusiastic about LEGO and dedicated to providing exceptional customer support? If you are fluent in both English and German, this opportunity is tailored for you.

Position Overview

Become a vital member of our energetic team as a Customer Support Specialist, where you will assist LEGO enthusiasts globally. Address product-related inquiries, foster connections with customers, and embody the LEGO brand with enthusiasm.

We offer a competitive starting salary of £28,000 annually, complemented by benefits such as performance bonuses, wellness initiatives, and a substantial employee discount.

Your Key Duties
  • Provide assistance to customers in both German and English.
  • Interact with customers in an engaging and meaningful way.
  • Efficiently resolve product-related issues utilizing CRM systems.
  • Be available for various shifts, including weekends, to ensure excellent service.
  • Reflect the distinctive LEGO tone in all communications.
  • Organize tasks effectively to meet customer needs.

Join us for a fulfilling career at LEGO, where your contributions can make a significant impact every day.


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