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Care Home Operations Coordinator
3 weeks ago
Barchester Healthcare Ltd seeks an experienced Administrator to join their team and play a pivotal role in the home's management.
About the Role:- Promote a warm environment for residents, staff, and visitors by providing exceptional customer service.
- Manage enquiries and showrounds of the home, ensuring seamless communication with prospective families.
- Drive occupancy and reputation of the Care Home through effective community engagement.
- Support resident and family feedback with a focus on customer care.
- Assist in managing the customer database to support commercial performance.
- Previous experience in customer-facing roles, preferably in healthcare.
- Strong administration and recruitment skills, with a high level of attention to detail.
- Proficient user of Microsoft applications, including Word, Excel, and Outlook.
- Rewarding Excellence bonus: up to £500* for a Good or Outstanding CQC inspection.
- Unlimited access to our refer-a-friend scheme, earning up to £500* per referral.
- Access to a range of retail and leisure discounts at big brands and supermarkets.
We are dedicated to ensuring our team is respected and valued. We offer progression opportunities and a rewarding work environment.
The estimated salary for this position is between £20,000 - £25,000 per annum, depending on experience and location.
