Front Desk Associate

2 weeks ago


Woodford Green, Greater London, United Kingdom London Chigwell Prince Regent Hotel, Signature Collection By Best Western Full time

The Opportunity

We are seeking a highly skilled and enthusiastic individual to join our team as a Hotel Receptionist at London Chigwell Prince Regent Hotel, Signature Collection By Best Western.

As the first point of contact for guests, you will be responsible for providing a warm and friendly welcome, ensuring a seamless check-in process, and assisting guests throughout their stay with any queries or requests.

You will handle incoming calls, make reservations, and provide guests with information about the hotel and local area.

To be successful in this role, you should have excellent communication skills, both written and verbal, be able to multitask and prioritize effectively, and be comfortable working in a fast-paced environment.

You should be computer literate and able to operate hotel reservation systems, possess a high level of attention to detail, and have a positive and professional attitude.

Benefits

  • Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
  • Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
  • Eye care
  • Free legal & money advice
  • Counseling sessions
  • Hospital & death benefit plans
  • Cycle to work scheme
  • Wellbeing tips and support fitness videos
  • Recipe ideas
  • Advice on keeping active and healthy living
  • Wellbeing podcasts and TV
  • Breathing exercises
  • 24/7 advice and support line
  • Team reward & recognition
  • Free meals on duty
  • Free parking

The Ideal Candidate

You will possess excellent communication and interpersonal skills, with a friendly and welcoming demeanor.

You should have a positive attitude, be proactive and approachable, and possess a strong sense of professionalism.

You should be highly organised and detail-oriented, with the ability to multitask and prioritise your workload.

You will have prior experience working in a similar role, with knowledge of hotel operations and reservation systems.

You should be able to work well under pressure, be flexible and adaptable to changes, and be willing to work flexible hours, including weekends and holidays.

Hotel

Our hotel is conveniently located within walking distance of Woodford train station, making it easy to get to the heart of London in just 30 minutes.

We are superbly located for the O2, Epping Forest, and the Olympic Park, offering a unique blend of convenience and natural beauty.

Our hotel has 62 bedrooms, a chic wedding venue with civil ceremonies licence, and five meeting rooms with capacity for up to 350 delegates.

We host hundreds of events each year, and our key clients return year after year.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management.

We have a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western.

Join our dynamic team and be a part of shaping the future of the UK hospitality industry.



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