IT Application Support Specialist

6 days ago


Trowbridge, Wiltshire, United Kingdom Peaple Talent Full time

Job Summary:

We are seeking a highly skilled IT Application Support Specialist to join our team at Peaple Talent. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients, ensuring their IT systems are running smoothly and efficiently.

Key Responsibilities:

  • Provide first-line technical support to clients via phone, email, and remote desktop connections.
  • Troubleshoot and resolve technical issues related to hardware, software, and network configurations.
  • Collaborate with cross-functional teams to identify and resolve complex technical issues.
  • Develop and maintain technical documentation to ensure knowledge sharing and consistency.
  • Stay up-to-date with the latest technology trends and advancements in the field.

Requirements:

  • Previous experience in IT support, preferably in a help desk or technical support role.
  • Strong knowledge of LAN, WAN, VPN, Firewalls, and Microsoft SQL.
  • Experience with Microsoft Windows Server and desktop operating systems.
  • Familiarity with Linux OS and containers.
  • Excellent communication and problem-solving skills.

What We Offer:

  • A competitive basic salary of £26,000 per annum.
  • Opportunities for professional growth and development in a dynamic and supportive team.
  • A chance to work with a leading recruitment agency, Peaple Talent, and contribute to the success of our clients.


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