IT Application Support Specialist
6 days ago
Job Summary:
We are seeking a highly skilled IT Application Support Specialist to join our team at Peaple Talent. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients, ensuring their IT systems are running smoothly and efficiently.
Key Responsibilities:
- Provide first-line technical support to clients via phone, email, and remote desktop connections.
- Troubleshoot and resolve technical issues related to hardware, software, and network configurations.
- Collaborate with cross-functional teams to identify and resolve complex technical issues.
- Develop and maintain technical documentation to ensure knowledge sharing and consistency.
- Stay up-to-date with the latest technology trends and advancements in the field.
Requirements:
- Previous experience in IT support, preferably in a help desk or technical support role.
- Strong knowledge of LAN, WAN, VPN, Firewalls, and Microsoft SQL.
- Experience with Microsoft Windows Server and desktop operating systems.
- Familiarity with Linux OS and containers.
- Excellent communication and problem-solving skills.
What We Offer:
- A competitive basic salary of £26,000 per annum.
- Opportunities for professional growth and development in a dynamic and supportive team.
- A chance to work with a leading recruitment agency, Peaple Talent, and contribute to the success of our clients.
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