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IT Application Support Specialist

2 months ago

Trowbridge, Wiltshire, United Kingdom Peaple Talent Full time

Job Title: IT Application Support Engineer

Job Summary:

We are seeking a highly skilled IT Application Support Engineer to join our team at Peaple Talent. As a key member of our technical support team, you will be responsible for providing exceptional support to our clients and ensuring the smooth operation of their IT systems.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and remote desktop sessions
  • Troubleshoot and resolve technical issues with IT systems, hardware, and software
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain technical documentation and knowledge base
  • Stay up-to-date with the latest technology trends and advancements

Requirements:

  • Previous experience in IT support and technical troubleshooting
  • Strong knowledge of LAN, WAN, VPN, Firewalls, and Microsoft SQL
  • Experience with Microsoft Windows Server and desktop operating systems
  • Experience with hardware assembly and Linux OS
  • Excellent communication and problem-solving skills

Desired Skills:

  • Experience with Microsoft Office 365 and cloud-based services
  • Knowledge of containerization and virtualization
  • Experience with Windows 10 in a corporate environment
  • Strong analytical and problem-solving skills

About Us:

Peaple Talent is a leading recruitment agency specializing in IT and technical staffing. We are committed to providing exceptional service to our clients and candidates, and we are seeking a talented IT Application Support Engineer to join our team.