IT Application Support Specialist
5 days ago
Job Title: IT Application Support Engineer
Job Summary:
We are seeking a highly skilled IT Application Support Engineer to join our team at Peaple Talent. As a key member of our technical support team, you will be responsible for providing exceptional support to our clients and ensuring the smooth operation of their IT systems.
Key Responsibilities:
- Provide technical support to clients via phone, email, and remote desktop sessions
- Troubleshoot and resolve technical issues with IT systems, hardware, and software
- Collaborate with internal teams to resolve complex technical issues
- Develop and maintain technical documentation and knowledge base
- Stay up-to-date with the latest technology trends and advancements
Requirements:
- Previous experience in IT support and technical troubleshooting
- Strong knowledge of LAN, WAN, VPN, Firewalls, and Microsoft SQL
- Experience with Microsoft Windows Server and desktop operating systems
- Experience with hardware assembly and Linux OS
- Excellent communication and problem-solving skills
Desired Skills:
- Experience with Microsoft Office 365 and cloud-based services
- Knowledge of containerization and virtualization
- Experience with Windows 10 in a corporate environment
- Strong analytical and problem-solving skills
About Us:
Peaple Talent is a leading recruitment agency specializing in IT and technical staffing. We are committed to providing exceptional service to our clients and candidates, and we are seeking a talented IT Application Support Engineer to join our team.
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