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Assistant Store Manager

2 months ago

Gateshead, Gateshead, United Kingdom REISS Full time

About Reiss

Reiss is a leading luxury fashion brand with a strong presence in the global market. Our commitment to quality, sustainability, and timeless elegance has earned us a reputation as a premium brand.

Our Retail Team

As a member of our retail team, you will be part of a dynamic and fast-paced environment where you will have the opportunity to grow and develop your skills. Our team is dedicated to providing exceptional customer service and creating a store environment that stands out in the market.

Assistant Store Manager Role

We are seeking an experienced Assistant Store Manager to join our team in Gateshead, Newcastle. As a key member of our retail team, you will be responsible for ensuring the store delivers premium customer service, achieves targets, and delivers commercial and operational excellence.

Key Responsibilities

  • Support the Store Manager in overseeing the day-to-day running of the store
  • Identify opportunities to drive sales and maximize profitability
  • Achieve targets and exceed KPIs
  • Inspire the team to deliver exceptional service through regular training and coaching
  • Implement and maintain effective operational processes and procedures
  • Support with recruitment and conduct performance reviews
  • Deputize in the absence of the Store Manager

Requirements

  • Previous retail management experience at a similar level
  • Passion for premium or luxury product (although all retail backgrounds are considered)
  • Proven track record of increasing overall business performance
  • Proven track record of delivering excellent customer service through your team
  • Strong commercial product management skills
  • Ability to flex between customer service, operational, technical, and visual elements of the role
  • Confidence working under pressure and thriving in a fast-paced retail environment
  • Self-motivation, focus, and drive to achieve team and individual goals
  • Excellent people management skills, able to bring the best out of your team
  • Good written and verbal communication skills

What We Offer

  • Seasonal business wear allowance
  • Generous employee discount
  • Rewarding bonus and commission structures
  • Wellbeing and financial support through our Employee Assistance Programme
  • Low monthly cost health support through our medical cash plan
  • Fitness discounts
  • Family friendly policies, including enhanced parental pay
  • 25 days annual leave
  • Employee referral scheme
  • Career development opportunities